Our stay was ok but on our arrival we asked for an upgrade which we were told we could have the following day, we did not unpack. On the following day we were told we could not upgrade until the next day. Later that evening our room on the third floor along with about four other rooms were broken into (no forced entry) just by using a swipe card and my beloved Apple Powerbook laptop was stolen along with a charger for my camera, my wifes switch card and Fourty Pounds in english money.

All in all not an enjoyable stay, we have been back now about two months almost three The Manager refuses to return any emails, Fax's and telephone calls as do their insurance company.

So to sum up, If you have something you treasure or al least like unless you want to carry it around rome with you, DON'T STAY THERE.

Shaun Love (Nottingham, UK)

Stayed here for 5 days - our first time in Rome. The hotel is spotlessly clean and the staff very friendly. The rooms are well appointed but the temperature is very high. We kept the window open all night! The rooms are on the small side but we were out walking for most of the time. Food is excellent but I agree that drinks are very pricey. After taking the easyjet bus to Termini train station, we were approached by a 'taxi'. We later learned this was an illegal taxi - the official ones are white with a sign on the roof. The one we took was a black Mercedes. He charged us 30 euro for a very short trip. Our own fault for not researching properly. Beware! Once at the Termini, take line A train for four stops to Flaminio and the hotel is 2 minutes away. The ride costs 1 euro! We used the metro extensively - you can get from the Vatican to the Colloseum very easily.
Have a great time - the hotel will not disappoint you.

We came here because of the reviews we read, and after staying here I think we could have done better. The rooms were VERY SMALL and the air conditioning/heater didn't work properly. The common grounds were very nice. The breakfast was average and adequate. The location was only fair. It was a pretty good walk to the main Rome attractions, but the subway station was very close. The staff were very helpful and polite, but when we booked a shuttle to the airport, they were ready to take a big cut for themselves. The night clerk quoted us a price for the shuttle, and then when we went to book it the next day, the staff gave us a higher quote. When we told about the price quoted the night before, they said OK, and we realized the difference was just a bigger cut for them. It was our first time in Rome so we don't have anything to compare it to.

River Palace is a small but comfortable and unpretentious hotel with friendly staff. Definitely recommended for a short stay in Rome, it's well situated and has a lovely bar area. While the rooms are on the small side, we, along with what felt like a million other tourists in Rome, were out walking all day so it really wasn't an issue.