Not only were the office staff hostile and no help, they seemed annoyed that you were there at all. Very uncomfortable situation. Spoke to others in the hotel and all felt the same and were going to write reviews. Booked this hotel on the advice of trip advisor. Very disappointed in the entire stay. Shuttle services were very limited and costly and not great communication about actual times and costs in the ad. When I arrived at airport at 1:30 in afternoon I called the hotel, tired and more than willing to pay to get there, I was told they wouldn't pick up until 4:00 p.m. when I asked what was my best option to get there from airport they said try the taxi, taxis did not want to take anyone unless they were going all the way into the city. Took me 2 hours to get 6 kilometers by city bus. Very hostile wait staff, kitchen (breakfast especially).

Excellent location for a flight the next morning. One staff member is an expat American so communication about shuttle arrangements was a breeze. We opted to take train from Rome to airport and shuttle to hotel. Avoided taxi from Rome that is seriously expensive. Nice breakfast. Restaurant was not open in evening but walked to nearby restaurant. Area seemed safe.

My sister, mother and I stayed at this hotel on two separate occasions during the month of June - both for one night at a time. Hotel Club Isola Sacra has wonderful management that treated us as family upon arrival. Their shuttle service to the airport was very convenient and the restaurant within the restaurant, while pricey, was very good for a hotel restaurant.

Clean room, airport shuttle, hearty continental breakfast. Good if you need to catch an early flight out.