Stayed there last year got a great room so booked again this year. We were given a room on the 4th floor - I was slightly worried when we got off the lift and the carpet was filthy and stained and I was right to be worried. Our room was tiny with two very small single beds pushed together. We had booked a double room and my husband could hardly fit in one of the beds! Also the wallpaper was peeling the bathroom was incredibly small and sprinkler head for the shower didn 't work! It was just a constant stream of water like a tap. No hairdryer, no safe these we could live without but were advertised on website. We asked to be moved to a room with a double bed as booked and there was no problem with this. When we returned to the hotel after a day out we were given the keys to our new room. Initially we thought it was going to be great - far bigger with a double bed-still no hairdryer or safe but this was the least of our worries. The bathroom ............the toilet wasnt screwed to the floor and moved if you touched it, the sink wasn't fitted properly and the plug was permanently stuck in so couldnt be used, the showerhead did work but the water was hot then cold and the bath which the shower was over had four holes in it! Very disappointing especially as it's not cheap to stay. Definately never staying there again and would not recommend to anyone!
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