I stayed at this hotel based on the reviews on TA and other websites and I was very disappointed! I love the details and quality of service of boutique hotels and hoped this one with its great location would be one to add to my list but sadly NO. First the positives location is magnificent, especially since my mother and I were staying for only three nights and going for shopping the location was perfect, we could drop some of the bags, start shopping the moment we stepped outside the hotel, it is also surrounded by several great cafes and rests. for lunch and dinner litterally steps away. Another positive was the size of the room, on check in we were informed that we were upgraded to a triple room, which was a pleasant surprise, the room is a spacious double room but in no way could accomodate three people, the wardrobe was very small though, it was clean and the windows are soundproof, no view at all one of the windows opened to plumbing, and the other opened to windows of other rooms where we could see and hear the other guests. The bathroom was the same spacious and clean. There is practically nothing else good about this hotel, the entrance is tiny that you can barely see it if you are a few buildings away which scared us a bit, then you go into a very narrow long corridor to the reception, two people cannot pass side by side in this corridor, one day as i was entering the housekeeping lady was standing with her things and we spent a few minutes trying to pass by eachother without dropping everything we were holding or squashing eachother. The elevator did some weird noises as were going up and it is in bad need for renovation. The conceirge is not very informative or knowledgable about rests. or reccomendations, I asked her about a couple of restaurants which were supposedly famous she didnt know them, when I asked her for reccomendation for a typical italian restaurant she said she had to think about it and call me back and when she did she reccomended a rest that was close but average at best. We had also requested the pick up service from the airport which turned out to be more expensive than a taxi, around 15-20 more euros, he was standing with a barely legible sign with our name we spent ten minutes looking for him, he drove while talking on the phone and alot of people were honking their horns at him for his driving AND he ran an errand while we were with him taking us on a detour to be able to do that!! The breakfast they informed us we could have in the breakfast room or in our room we opted for our room, but that was a horrific experience, the coffee tasted cold and ugly (the first and last ugly weird tasting coffee I had in Italy), the croissant was not fresh, the honey was frozen, and the five jams they got us were all in one flavor! when I complained to the receptionist, I think she was surprised or didnt understand but the breakfast the next day was worse with the croissant worse then the first day and the same weird coffee I didnt have any breakfast and we ate it outside! Other than that there was basically no extra service that is usually associated with boutique hotels, or four star hotels, like bathrobes, or slippers, or nice shampoos or creams. Nothing extra that I expected. My mother described it like renting a tiny flat rather than a hotel room which I think fits. For me this is overpriced for what it serves and I would never stay there again.