Ana came highly recommended by some close friends and we couldn't have been happier with the education and experience Ana gave us during our tour. My wife, mother-in-law and I did a full day, 7 hour (turned in to 8) of Vatican City, The Colosseum and The Roman Forum. A few words to describe Ana; delightful, knowledgeable, fun, kind, energetic and honest....just to name a few.
She made the entire tour very easy for all of us, especially with my 74 year old mother-in-law who doesn't speak English (only Croatian) and had to walk at a pace much slower than the rest of us were capable of. At one point, my wife and I split from Ana and my mom-in-law so we could climb to the top of St. Peters. We worried that they wouldn't be able to communicate with each other, but when we found them they were both laughing like old friends. Neither of them knowing a word of each other's language.
Another example of Ana's extraordinary generosity is when I thought I didn't have the right amount of cash on me to pay her at the end of the tour. We are firm believers in tipping for a job well done and the money I had on me was equal to the fee of the tour. Meaning, no extra for a tip. I had already taken out my limit from the ATM for the day and felt really bad about not being able to tip her. On top of that, we needed to take a taxi back to our hotel and taxi's in Rome don't accept credit cards. With out hesitation Ana gave us back 10 Euros, out of her fee, for our cab ride home. I was beyond embarrassed for not planning this out better, but Ana insisted.
We planned on leaving money for her at the hotel to pay her back, plus tip, but she refused. Later that evening, Ana called our hotel and informed me that I had counted incorrectly and actually gave her 20 Euros extra....which made us feel a LOT better. (Even though she deserved a much larger tip)
Clearly Ana doesn't just do this for a living. She has an obvious passion for meeting new people and teaching them about the amazing history of Rome. Her positive attitude and wholehearted kindness made this tour a true highlight of our Italian vacation. Thank you Ana!
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