Good location but that’s about all this hotel has going for it.
Rooms are very small, noisy and VERY overpriced. We could hardly move in the tiny bathroom. We were supposed to have a non-smoking room, but it was clear that the room was designated smoking or non-smoking at the management’s whim since it was heavily scented with deodorizer in an attempt to cover up the stale smoke smell.
The continental breakfast was adequate but would have been much better if the scrambled eggs and bacon weren’t undercooked. Instant coffee was dispensed from a machine which tasted horrible. The tablecloths in the breakfast area were dirty and full of crumbs from previous guests.
The elevator broke the last morning of our stay so we had to carry our own luggage down 4 flights of stairs. The maid walked in on me in the bathroom at 9:30am although checkout was not until 12:00pm. When I complained to the management at the desk, there was no apology, just a blank stare. They didn’t care since we were leaving.
Contrary to the name, this is NO Palace! There are many hotels in Rome – I would look elsewhere.
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