The hotel is generally fine, quiet etc., but the radiator in our bathroom didn't work for our entire stay (and Rome in Jan is cold!). Each time we mentioned it we were told someone would look at it "tomorrow". We were not offered another room, and on the final evening (when neither the main room radiator nor the bathroom radiator were working) the desk staff were extremely rude, saying they were warm enough, there was nothing they could do. Additionally, we asked for a taxi back to Ciampino airport (which had cost E46 on our trip into Rome). We were taken by someone who was not a taxi and who charged us E60. We would not return to this hotel, or recommend it.
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