After a delay on the train coming from Arezzo to Rome we were tired and picked the name of Fawlty Towers out of an old 'Rough Guide'. Things have gone downhill since they recommended it. Imagine a place run by Basil without the steadying hand of Sybil - yes, it is even worse than the fictional Torquay model! And not at all cheap at 80 euro a night for a double. We felt sick when we talked to other travellers and found out we were paying at least 30 euro over the odds. Neither the TV nor the air-con worked, the first room they tried on us had not even been made up (to the extent that a tip for the cleaner was still on the bedside table) and the decor was tired to say the least. The only plus point was the friendliness of the staff.

The worst hotel I have ever set foot in!!!! Air conditioner didn't work, fan didn't work[although I didn't think I wanted it to as it was so dirty]. Kitchen was not clean, no hot water for cleaning, no dishes that looked clean enough to eat off. We booked a triple bedded room and we got what looked like 3 army cots with about 6 inches of space between them. There wasn't even room for each of us to open our suitcases. The bathroom was awful. There wasn't a shower cubicle just a shower head on the wall and an open drain hole on the floor. Water would go everywhere and there was about enough room to stand on one leg with the other in the toilet. We complained, no one seemed to care so we moved to another hotel but didn't get the 99 euros we had paid back. This hotel would have spoiled our trip to Rome. it was just horrible.

booked a double shared bath (outsorced in bubbles house 4th floor) from dez/31/2007 to jan/02/2008, and what i got:
- this bath (first foto)
- this room (2. and 3. foto)
- cold room, not the right blankets (too cold), my wife was two days ill after staying in this "hotel"
- for 70 euros per night without breakfast, bad balance between price and service
- no service after reclamation. no money back, wanted 20 eur back per night...
never again in this "hotel"

First, if you, after reading this, decide to book this hostel, pls make sure that you are accommodate in the place you are booking. They have 5 different buildings and they send clients wherever they want upon arrival, with no reason and whitout explaining you why.
People at the reception are very rude, don't help you and their only answer is: I'm not responsible, send an email to the booking office. They only ask for money...
The rooms are dark, old and very cold.
I've sent a complaint and never get answer.
I will never recommend this place.