We stayed at the Pavia for two nights in Nov. I thought the staff was wonderful. The breakfast was served with a smile and it was nice to have the free internet to email our children. However, the bathroom was simply an accordian door separating the amenities. The toilet was literally three feet away from the bed. I don't think I would stay there again.

Upon arriving they told me that they had overbooked the hotel and arranged for me to stay in another hotel for the 1st night and the 2nd night again in the Pavia. No excuses and no help with luggage. I had booked 2 months before but they did not bother to contact me about the overbooking till I actually showed up. Also no compensation offered and an absent manager (for 3 days!!). Staff was very rude when I did not want to pay for other hotel (Windrose - dump as well and filthy). Wanted me to pay full price for the 2 nights and said I should contact the manager if I wanted compensation. Told them manager can contact me if he wants to get paid. Had to deal with 3 different staff, each trying to get me to pay. I paid for 2nd night the afternoon before leaving after much trouble and being told they would prepare the bill. Each time after that they wanted me to sign a creditcard slip for 1st night. Last staff member was so rude he screamed into my face - not a nice way to treat a lady - when I told him I was not paying and if he processed the creditcard slip that I would report them for fraud. (I am a anti-fraud specialist). He also refused to give me the bill, which is illegal!!! How on earth did they get 3*??? Room was small but worse, it was dirty and filthy. Probably a reflection of the area. Termini - Latrini - Urini.... burrr!!!! Stay away. I will try to report them to the Rome tourist board.

Before choosing hotel Pavia, I read trip advisor reviews that said the bathroom was too small and the water was cool. I thought they were exaggerating. They were bang on!

Try having a cold shower where the shower head sticks out of the wall, in a room the size of a wardrobe -you could sit on the loo, brush your teeth and have a cold shower at the same time, while getting tangled up in the soggy shower curtain.

The room fittings were tired 70's stylee. Breakfast only has 4 tables so you have to queue if it's busy.

Plus points - quiet and close to Termini, but if I went to Rome again, I'd rather stay in the historic centre and somewhere better value than this.

Stayed in a few hotels in italy and this was by far the worse. You can find much better (both location and amenities) for the same or less money.