The hotel is tired, the staff are unfriendly, the breakfast was terrible - barely heated scrambled egg and tinned fruit that fizzed. The coffee comes from a press button machine (but was actually ok).
The water in the shower was lukewarm (complaints didn't change the situation) and a hot bath was only a dream (although there was a bathtub). After driving overnight from London in a coach, a hot bath may have soothed how I feel about the hotel, but really I don' think so.
I like a hard mattress but these mattresses made my muscles feel like they had been crushed. The room decor is old and tired and two of our group had to move because of ants in their rooms.
The weather last week in Rome was pretty hot but we were told it was "too early" for the aircon to be switched on! Consequently we had to sleep with the window open and it was noisy outside as we were on the restaurant side. Coming into the room in the day time wasn't comfortable as it was really hot - the one afternoon we stayed at the hotel we had to go outside under a tree to keep cool.
The pool wasn't open last week - again "too early" I suppose. Anyone who was in Rome last week knows it was really hot.
Apparently the evening meal was cold the night our coach arrived - those who ate there (first and only time) were told that "Italians don't like their food hot". Well no-one went back to the dining room again the whole week - we all ate next door in the shopping centre.
Find somewhere else - this hotel just isn't worth it - and it is rated 4 star!
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Center
- Add Photo
- Add Video
