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“Don't believe all of the negative reviews..” 5 of 5 stars
Review of Hotel Marcus

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Hotel Marcus
Via del Clementino 94, 00186 Rome, Italy (Campo Marzio)   |  
Hotel amenities
Ranked #1,090 of 1,263 Hotels in Rome
Chicago
1 review
1 helpful vote 1 helpful vote
“Don't believe all of the negative reviews..”
5 of 5 stars Reviewed November 14, 2008

Yes... it's not the Ritz... but this hotel was very pleasant. The staff-- if you take the time to talk to them -- is very nice. Both of the young men we met were more than helpful. This is absolutely NOT a 4 or 5 star hotel, probably not even a 3 star, but it cannot be beat for its location. The bathrooms were not what Americans were used to... but what bathroom in Europe is? This is the only hotel we stayed at, in 5 countries, which had a fridge in the room (nice for storing the prosciutto and mozarella we bought for lunches.) The place was clean and yes, there is construction going on... but we didn't hang out in our room a lot so we really didn't notice it. Don't know about breakfast... we would hit the streets of Rome early and find off the beaten track bars. Go with an open attitude... for the price, it's a bargain. I would definitely stay there again.

  • Liked — Location
  • Disliked — nothing, really
  • Stayed June 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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72 reviews from our community

Traveler rating
    4
    16
    10
    14
    28
See reviews for
8
28
2
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
scotland
1 review
2 of 5 stars Reviewed August 10, 2008

Had a 5 day stay here in June. were assured there would be a pick up at airport (we were prepared to pay) but alas no pick up! our flight had been delayed, but I did phone from Scotland to let them know and was assured there was no problem! taxi from airport did not know location, but fortunately had a good map. Staff on duty not very helpful. there were obviously large renovation works going on so no dining room but we were given a ticket for cafe across the street for drink and croissant. this was closed on Sunday but no alternative was given. I hope the renovations mean that the hotel has upgraded as the location is perfect for all the sights. would consider using again if this was so, room was clean as were bathroom fascillities,shame about the upheaval (which we were not informed about) and lack of tourist info.(night reception could tell us nothing about visits to Vatican infact it seemed to belong to another country!).

  • Liked — LOcation
  • Disliked — no tourist info and attitude of some reception staff
  • Stayed June 2008, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 12, 2007

This hotel is beyond a dump and should be closed down. There were six of us travelling in Italy and we booked three rooms at the Marcus via the on-line booking option. Nothing that exists on the hotel website actually exists in reality. Although the entry is a good sign of what is to come, we were tired and agreed to check in. That process, which requires that you pay ahead for your 2 night stay, should have been another warning of what was to come. We were showed a room that was not awful, but, of course, not available. The rooms we did get were tiny, filthy, without hot water, a toilet that did not flush, and dirty linens. One room even had pidgeons in it! The staff was rude and not at willing to help with any problems. Although the rooms come with a continental breakfast -- not one of us wanted to drink a cafe latte from the disgusting cups! Luckily we were only committed to a 2 night stay and we mananged to escape the Marcus without harm or disease. Do yourself a favor and don't stay at the Marcus Hotel. If you do -- bring your flip-flops so you can take a cold shower!

  • Liked — location
  • Disliked — cleanliness, rude staff, bathroom accommodations
  • Stayed October 2007, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Nottingham
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed October 12, 2007

...but, excellent location (half-way between the Spanish steps and the Piazza Navona) for a lads weekend away in a great city. The cheap price meant that we didn't care about the hotel's shoddiness. Who sits around in their hotel room all day anyway? You should be out seeing the sites and only use the room to pass out in at the end of the night. This place is basically one step up from a hostel - at least you get your own bathroom. The room was clean if rather scruffy and cramped. The service was fine from the various people at reception. We didn't have any problem at all. Besides you are staying in the best area of Rome for a fraction of the price you would normally pay. One more thing... don't be too surprised if the toilet flushing mechanism, is somewhat eccentric! Don't expect much and you wont be disappointed.

  • Liked — Location
  • Disliked — Bucket instead of flusher
  • Stayed October 2007, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Melbourne
1 review
1 of 5 stars Reviewed October 4, 2007

This is the worst hotel I have ever stayed in! The toilet seat broke, the curtains fell down when I pulled them across and the bed sheets were filthy! We were given another room but the air-conditioning did'nt work and the 'phone was dead. In the end we went to another hotel, despite having paid 6 nights in advanace. This place was so bad that it was allmost funny! Basil Faulty eat your heart out! Australian Visitor to Rome

Stayed July 2006
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Australia
1 review
1 of 5 stars Reviewed September 10, 2007

Our stay at the Marcus Hotel was terrible!! The location was very good but we dreaded going back to our hotel room. There was an unbearable smell that would come form the drain pipes in the bathroom. We old management about it and they didnt care...they just said its common in souch old buildings.
The shower was too small and you can hardly move (i am a thin person) The overall cleanliness of the hotel was not good!! Very dissapointing for the price we paid. i would not recommend this place.

  • Liked — Nothing
  • Disliked — Everything
  • Stayed June 2007, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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NYC
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed August 26, 2007

The hotel was sold to us based on price and location, but Rome is small enough that no matter where you stay you're within a short taxi, metro or walk away from the major sites. The front desk at the Marcus, which has a frighteningly small elevator, is useless and gruff.

Yes, they serve breakfast in the morning but who the hell cares. The rooms are tiny, there are dangerous, poorly lit stairs to get both into the hotel as well as your room.

AC in our room did not work; had to leave window open. Shower had mold all over the curtains and the water spilled into room -- the bathroom is the size of a garment bag.

Thankfully we only had to stay in the room for one night -- that said, you can do just as well for price anywhere else. This place was uglier than hostels I've stayed in and paid way less for.

  • Liked — Nothing
  • Disliked — THe place is a dump. Stay away.
  • Stayed August 2007, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Marcus

Address: Via del Clementino 94, 00186 Rome, Italy
Location: Italy > Lazio > Rome > Campo Marzio
Amenities:
Business Center with Internet Access Free Breakfast Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #1,090 of 1,263 Hotels in Rome
Price Range (Based on Average Rates): $
Number of rooms: 17
Reservation Options:
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Also Known As:
Marcus Hotel Rome

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