just got back from 6 nites at the san carlo.
great location- near the piazza spagna- its metro station and taxi stand was 5 minutes away. we walked to the piazza popolo, piazza navona, pantheon, trevi fountain, spanish steps, piazza colonna and a number of churches and took the metro to the vatican and other places further out.
a number of excellent restaurants were within a reasonable walk.
the hotel was immaculate. the shower pressure was excellent.
we had an internet problem during our stay. the hotel told us that there would be internet service in our room. they were having problems with the service during our stay and for a few days it did not work in our room. they offerred to move us but we had a room with a terrace and the other rooms did not so we did not want to move to a lesser room. instead at night, they gave us the key to a different room that was unoccupied that had working internet - it was a little inconvenient but they tried to make us happy. after the third day, the internet was fixed in our room.
when we checked out, they willingly gave us a discount off of the agreed price for our troubles.
the staff were very friendly and tried hard to please.
drawbacks- the rooms were on the small size. the elevator could only fit 2 people at one time. the breakfast was ordinary.
all in all- the location, cleanliness, price and friendliness of the staff outweighed the drawbacks and our stay was quite pleasant.
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