So, I was impressed with the ratings Casa Della Palma got on Tripadvisor. All the comments were fair and pretty accurate; except for one big caveat. The room we got "Winter Garden" was infested with mosquitoes!!! Needless to go into details this was a nightmare :-(((
Our complaints were addressed with electric mosquito swatter (means one has to be up all night to swat), then an offer of burning incense in our room. By the way this is not "A mosquito got into our room" business. Some nights we swatted between 4 to 6 mosquitoes by hand (the electric swatter stopped working). Our sent message to Alessandro went unanswered. Besides, the intro sheet said "Don't contact Alessandro unless it's an emergency!" In fact, I don't believe he wanted to know about our (I do believe it's his) problem. In fact, during our entire stay Alessandro never showed his face; he was just a virtual person that answered our email during booking but didn't exist since our arrival.
We got what we paid for but did not expect it to be this bad. Never again! If one still decides to go because it's the cheapest deal in Rome then bring your mosquito netting....you are on your own!!!
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