I booked this hotel, THEN I looked at this website and was very worried. I saw a lot of horrible reviews. Well, I went with an open mind and was very surprised. Maybe there has been a complete renovation, and staff change since some of the reviews, or people were just being picky. The hotel is about a 5 minute walk from the Lapanto metro stop. The man and woman at the front desk were extremely helpful upon our arrival. Providing us with a tourist map and writing notes and directions on it. We were escorted to our room and shown how to work the AC. The bathroom was adequate size and the shower had decent pressure. Although not near most of the attractions of Rome, it is only a 10 minute walk to the Vatican museum line, which is the best place to start a tour of Rome in the morning. Breakfast was good; cereal, yogurt, pastries, coffee and juice. The only complaint I have is that the second bed in the room was too small. My mom and her friend stayed in the queen size bed and I was assigned to the single. I am 6 foot tall and from the ankle down was hanging off the end. We paid $135 USD and were not disappointed. I cannot count how many European hotels I have spent the night in, and this was not the best, but far far far from the worst. I would definitely stay here again.

This hotel was a nightmare! It was almost impossible to find; wedged into a dilapidated building that had many lousy little hotels. We checked into a hotel that we thought was Residenza Dei Quiriti, only to find out that it was someone's home that rented a few rooms to pensioners (poor old folks). We finally found by accident ( the wrong floor pushed on the elevator) the crappy hotel that we had booked on the internet. It was better that the flop house room we had mistakenly thought was ours, but it wasn't what we had seen on the websites. The desk clerk spoke NO English, only Italian, there was no internet connection or any possibility of getting on line, there was no coffee machine, clock, tea kettle - only a lousy TV, and lumpy bed. A lady started agruing with her husband every morning at 6, waking us up. The worst was that because of a lousy reservation system, we mistakenly had reserved 3 rooms instead of one, so the stupid manager insisted on having us pay for all 3 rooms for the first night. The so-called breaksfast was bad coffee and stale rolls. This was the worst hotel I have ever stayed in my life. DO NOT STAY AT THIS HOTEL UNLESS YOU ENJOY MISERY!

This is a budget hotel and boy can you tell.

The staff were unhelpful and in particular one male member was so arrogant he was lucky only to have got a verbal dressing down.

Mould was visible in the three bedrooms my party had on the walls and carpets.

We organised a taxi for the return flight to the airport with the staff but on the day they denied all knowledge and refused to assist quote " IT'S NOT MY PROBLEM".

I suspect they have a scam going with a taxi-company as some time later they decided they could get us a couple of Taxis which would have meant my party paying extra for the trip to the airport.

Luckily we had sorted our own out in the meantime.

I would not recommend this hotel to my worst enemy!!!!!

The staff was extremely unhelpful and rude. The room we got was old and shabby and nothing like the pictures management has up on the web. The wall paper was torn and our toilet seat broken. They claimed they didn't know about the seat but I fail to see how that could be if they cleaned the bathroom when they turned the room over. It was the first thing I spotted when I entered. I am glad I purchased the room via hotels.com because I was able to have them move me to another hotel. I don't think I would have had much luck with the dealing with hotel management. In fact, they were a bit rude when I said that I was checking out.

As other reviewers have pointed out, the location is very central. I can tolerate sub-standard rooms but given the lack of professionalism displayed by the management, I would not stay here or recommend it to anyone.