This is a budget hotel and boy can you tell.

The staff were unhelpful and in particular one male member was so arrogant he was lucky only to have got a verbal dressing down.

Mould was visible in the three bedrooms my party had on the walls and carpets.

We organised a taxi for the return flight to the airport with the staff but on the day they denied all knowledge and refused to assist quote " IT'S NOT MY PROBLEM".

I suspect they have a scam going with a taxi-company as some time later they decided they could get us a couple of Taxis which would have meant my party paying extra for the trip to the airport.

Luckily we had sorted our own out in the meantime.

I would not recommend this hotel to my worst enemy!!!!!

The staff was extremely unhelpful and rude. The room we got was old and shabby and nothing like the pictures management has up on the web. The wall paper was torn and our toilet seat broken. They claimed they didn't know about the seat but I fail to see how that could be if they cleaned the bathroom when they turned the room over. It was the first thing I spotted when I entered. I am glad I purchased the room via hotels.com because I was able to have them move me to another hotel. I don't think I would have had much luck with the dealing with hotel management. In fact, they were a bit rude when I said that I was checking out.

As other reviewers have pointed out, the location is very central. I can tolerate sub-standard rooms but given the lack of professionalism displayed by the management, I would not stay here or recommend it to anyone.

We were there the first week of January and overall it was ok! The hotel is in the first floor of an old but resently restored building. It is on a really quiet street in the west side of Rome - a 5minutes walk to the metro station, 2 minutes to buses and 10 minutes to the Vatican City. The only real problem was that there was no ventilation in the bathroom so there was some humidity but not intolerable. Also it would be better if there were hungers for towels!But this is not a big deal. The personell was VERY helpful with giving us directions and making bookings to restaurants (far more polite and easy to communicate than the rest of the romans)
Overall it is a nice hotel that is relatively ok for what it charges. Oh, but the breakfast is not good!

We stayed here for 3 nights in the first week of October 2005. Found the location quite convenient. close to the metro station. That was the only thing we liked about this place. I'll list our problems-
-No pressure in the shower. complained to the receptionist but nothing happened.
-Tiny shower cubicle where there is no place to keep shower gel/soap. You have to open the shower door and pick up them up from the floor. You can imagine how frustrating it is have a shower here.
-The tiny sachet of shower gel not replaced. Inspite of telling the receptionist they did not replace the shower gel. Was told "sorry,the boss is visiting his mother at the moment." when i called up for the replacements.
-Had asked for a wake up call at 3:00 am as our taxi was to arrive at 3:30. We did not get a call as anticipated. Just did not go to sleep that night because I knew we will not get the wakeup call.

Sincere advice is to Stay away from this place. Do not spoil your Roman holiday.