The staff was extremely unhelpful and rude. The room we got was old and shabby and nothing like the pictures management has up on the web. The wall paper was torn and our toilet seat broken. They claimed they didn't know about the seat but I fail to see how that could be if they cleaned the bathroom when they turned the room over. It was the first thing I spotted when I entered. I am glad I purchased the room via hotels.com because I was able to have them move me to another hotel. I don't think I would have had much luck with the dealing with hotel management. In fact, they were a bit rude when I said that I was checking out.
As other reviewers have pointed out, the location is very central. I can tolerate sub-standard rooms but given the lack of professionalism displayed by the management, I would not stay here or recommend it to anyone.
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