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Hotel Royal Santina: Traveler Reviews


Via Marsala 22, 00185 Rome, Italy
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Reviews you can trust

55% Recommend
3.0 of 5 stars 80 reviews
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No Sleep at Royal Santina

Hotel Royal Santina

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1 of 5 stars
JMCUpstateNY   1 contribution
Upstate NY
Feb 8, 2008 | Trip type: Family
2/2 found this review helpful

We just stayed at the Royal Santini/Santana in Rome and did not have a very good experience. We stayed in a 'triple' at least that's what we called it. I believe it was their double with a cot. The beds were terrible, actually had a spring poking through one. The cot was even worse. Between the three of us, we were lucky to get 5 hours sleep total! Luckily our travel plans only had us staying there one night, one night too many!! It looked like this was once a nice hotel but it was evident maintenance has not been performed. If in doubt, just take a look at the lobby furniture, we didn't even dare sit on it given its shabby appearance.

The reason we picked this hotel was for its location close to Termini, the rail station since we had an early train to catch to the airport. You'd be better served to find something a little farther from the station and walk ten minutes rather than five. To that, we were surprised how close distances turned out to be as compared to how far we thought they'd be from looking at maps of Rome.

Avoid this place, there's much better to be had. No advantages to staying here.

  • Liked — Nothing
  • Disliked — About Everything
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 50-64
  • Member since December 30, 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $191 (year-round)
Don't go there!

Hotel Royal Santina

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1 of 5 stars
Maximus80   21 contributions
Nordeste
Jan 30, 2008
2/2 found this review helpful

Don't stay on this hotel! The furniture and the rooms are old, there is a smell of smoke everywhere in the hotel, no matter how much time you leave the windows open. The chief of the restaurant kicks you off it if you arrive near to 10h30m (on a decent hotel, you enter the restaurant and finish the breakfast without being bothered if you arrive before it closes).
The location is nice. However, there is a hundred hotels near the Termini Station in Rome. You can make a better deal staying somewhere else paying probably even less than you would pay for this trash place.

  • Date of stay October 2007
  • Member since January 30, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $191 (year-round)
Practical location, but....

Hotel Royal Santina

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2 of 5 stars
martinDY   3 contributions
Hamilton
Dec 11, 2007
3/3 found this review helpful

Stayed there many times with my company. Very practical location to be sure, and the comments about the front desk staff are very much to the point, except for a couple of the front desk staff.
The review which mentioned a lost purse/bag caught my interest because two years ago, I mailed work-related materials to the hotel two months ahead of time so they'd be there when I got there; spent two weeks there and never found my stuff. I was back there SEVEN MONTHS later, and asked if by any chance my parcel had ever been received- without even looking the front desl clerk said NO!- I waited till he was busy and looked in the storage room right next to the front desk, and right there on the shelf, in PLAIN VIEW was my parcel. It had actually been there even before my FIRST visit, but no one had ever bothered to check.
The food is pretty basic, but the new ddining room manager is very efficient and very pleasant.
watch out for gypsies & pickpockets hanging around the front doors!!

  • Date of stay July 2006
  • Member since December 11, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $191 (year-round)
Great hotel for a short stay

Hotel Royal Santina

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4 of 5 stars
willandfi   4 contributions
wales
Dec 5, 2007
1/1 found this review helpful

We have just stayed for a 3 night break at The Royal Santina Hotel and could not fault it. We had a room at the back which meant peace after hitting the streets of Rome.The breakfast was ample, the rooms were clean and comfortable and the staff were all very helpful. We left our luggage in their luggage room on the last day because we had a late flight and we were also able to leave our passports etc in the safe until we picked our luggage up. We would recommend this hotel to anyone , it is convenient to the train and bus stations and all the sightseeing tours of Rome.We were very pleased with the service etc.

  • Date of stay December 2007
  • Member since February 27, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $191 (year-round)
Excellent for our short break

Hotel Royal Santina

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5 of 5 stars
Glenn16   1 contribution
Northumberland
Feb 9, 2007
4/4 found this review helpful

went for a short 3 night break to see the sites of Rome and could not have wished for a better hotel, friendly, helpful and ideally situated. Being next to the Termini and bus station thought there might have been a bit of noise, but all was quiet. Would certainly recommend this hotel to friends and family.

  • Date of stay January 2007
  • Member since February 09, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $191 (year-round)
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Hotel Royal Santina Also Known As

  • Royal Santina Rome
  • Royal Santina Hotel
  • Royal Santina
Address: Via Marsala 22, 00185 Rome, Italy