Hotel was in good location, close to Trevi Fountain and Spanish Steps. The hotel had a nice sitting and breakfast room, but hotel staff did not welcome Americans nor try to service our needs. The shower was hand held and should be upgraded especially since its expensive to stay there.

Staying at the Grand Hotel Plaza was a unique experience. A unique hotel in a wonderful position exactly at the centre of the shopping district and we could visit all main sites by foot.
The atmospere of the hotel brought us back to last century and let us feel really in Rome... not in a hotel that could be everywhere in the world.
Staff was very kind and with nice attitude. Rooms are quite spacious and richly decorated, with bright windows and marble bathroom.
Really a good experience and I would reccommed this hotel.

We chose this Hotel based on the Hotels website - the photos are better than the reality. Foyer - ripped wall paper, tired furniture, bored staff. Bedroom - much larger than other hotels we have stayed at in Rome on previous visits, comfy bed, large bathroom. Plasma TV, large, which we did not expect! Breakfast - lots of cakes and coffee, but anything savoury not included in the price, despite our voucher saying "Full breakfast Included" . Location - close to all main attractions, as in a 10 minute walk to Trevi fountain, 5 mins walk to the Spanish Steps, and lots of great restaurants and shopping right outside the door. I loved the staircase, and the ballroom, but overall i have to say it is an overpriced Hotel, otherwiuse i would recommend it for the size of the rooms, and the overall ambience. Would love to have seen it in its hayday.

The Plaza gets some bad reviews, but for us, it was amazing. The staff had never staged a wedding on their own before but when we contacted them they were excited at the opportunity. Extremely gracious and helpful, they did everything to make the day memorable. The staff was excellent...even loaning us money to go take pictures as we did not have our wallets on us after the ceremony.