We chose this Hotel based on the Hotels website - the photos are better than the reality. Foyer - ripped wall paper, tired furniture, bored staff. Bedroom - much larger than other hotels we have stayed at in Rome on previous visits, comfy bed, large bathroom. Plasma TV, large, which we did not expect! Breakfast - lots of cakes and coffee, but anything savoury not included in the price, despite our voucher saying "Full breakfast Included" . Location - close to all main attractions, as in a 10 minute walk to Trevi fountain, 5 mins walk to the Spanish Steps, and lots of great restaurants and shopping right outside the door. I loved the staircase, and the ballroom, but overall i have to say it is an overpriced Hotel, otherwiuse i would recommend it for the size of the rooms, and the overall ambience. Would love to have seen it in its hayday.

The Plaza gets some bad reviews, but for us, it was amazing. The staff had never staged a wedding on their own before but when we contacted them they were excited at the opportunity. Extremely gracious and helpful, they did everything to make the day memorable. The staff was excellent...even loaning us money to go take pictures as we did not have our wallets on us after the ceremony.

Came to Rome with a bunch of colleagues from all over the world. The foyer is stunning and the room for breakfast would take your breath away. Rooms are small, but neat. However, many face other buildings or the street: collegues complained that it was extremely noisy and had to change their room. I recommend rooms facing the courtyard.
Biggest downside: service was very bad. Internet was non functioning for more than 48 hours and reception was totally unhelpful (quite rude too!). There is not fitness club, which is also pretty bad. Finally, the price was way too high, despite the great central location and the spectacular ground floor.

I visited Rome with my husband and my two little children (3,5 & 7 years old).We had made the reservation from Greece. We had asked for two connecting rooms.
When we got there, they could not give us connecting rooms in the category we had paid for. They finally found rooms, luckally on the same floor, but away one from the other.
In the rooms, the fabrics were very dirty. The curtains, the sofa and the armchair, too. The bathroom was quite clean. The wall to wall carpet was extremely dirty! The location was fine. It was near to everything we were interested. BUT,
that was NOT a 5 star hotel (for sure!)!!!