Arriving late evening we only intended spending one night in the hotel and travel to Sorrento next morning. We were content to book something fairly basic - no point spending a lot. However we wanted a relaxing good night's sleep and to unwind. Unfortunately while our journey was pleasant with no problems when we presented ourselves to reception, within moments the tension started to rise dramatically. Our hotel vouchers did not match the booking held by the hotel --- we were 4 people, 2 double/twin rooms. They had us as 2 people, 2 single rooms; there were no double rooms left. Then we were told there would only be breakfast for 2 people, which became for no people after another staff member looked at the untidy bits of paper they held. As far as the hotel was concerned the paid for arrangements on our vouchers were not worth the paper they were written on - they had no interest in even examining them. We were sent to our rooms with no apology and told to discuss breakfast with the staff who would be on shift in the morning. The rooms were unbelievable - you had to walk sideways around the bed and sit at a most peculiar angle on the toilet. Needless to say we did get breakfast, but the holiday was off to an unsettling start.
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