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Hotel Internazionale: Traveler Reviews


Via Sistina 79, 00187 Rome, Italy
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70% Recommend
3.5 of 5 stars 64 reviews
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Disgusting horrible worst hotel we have ever stayed at

Hotel Internazionale

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1 of 5 stars
natski81   29 contributions
australia
Oct 29, 2008
4/5 found this review helpful

We recently returned from a wonderful 3 week self drive holiday around Italy. My daughter booked all our hotels through recommendations on trip advisor, except for Hotel Internazionale(which was recommended by a family friend.) It was the worst experience we have ever had.Honestly we cannot understand how people are actually giving this place good reviews. Our pictures speak a thousand words. The rooms are filthy, stained carpets, water damaged walls, around 30 years worth of dust on the furniture and curtains. Paying 220 euro a night you would expect a moderate place, but seriously this place is the pits. The staff are useless. My husband had a fight with the staff as soon as we got there and demanded a room change. Our initial room was no bigger than a closet, and had no hot water(it took 30 minutes for the hot water to come through in a trickle enough for one person to have a very quick shower). They finally changed us to what they describe as their superior room. Judging by the photos i would hardly call it superior.It borders on backpacker budget. The breakfast is horrible. We contemplated changing hotels but it was our last stop before heading home and we were exhausted. However looking back now, we wished we had changed. There was a gorgeus little hotel around the corner called Hotel Homs, where we would have coffe every morning(and even breakfasts after experiencing the Internazionale's breakfast). We were only there 3 days and the waitress would recognise us and know exactly what we wanted at the Hotel Homs. It is miles ahead of the internationale, and we even enquired about the cost of the room and it would have only been 200 euro.
The bed was broken, we couldnt even move around without the thought that we may fall off.The only small positive is its location right at the top of the spanish steps. We have stayed at some fairly average hotels, but honestly this is by far the worst experience we have ever had.They really tarnish a very nice city. Do yourself a favour and stay away.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay October 2008
  • Member since June 23, 2005
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from SalesdirectorRoma, Direttore Vendite
(Management representative)
Nov 27, 2008
Starting last August completed a first part of the work of renewal: the lobby, the bar, and half of the rooms. Actually, we are working for a complete restoration of all the rooms of our hotel: classic rooms, superior rooms and mach more a new gymnasium!! We are supposed to finish this works for the end of January 2009.

We are very sorry for what happened during your stay at our hotel. Unfortunately we have assigned you, a room not yet renewed. It was a big mistake and we are sincerely sorry!

We are working hard on trying to satisfy the needs of our guests but in your case we were not able to make you feel comfortable at all. Guests comments helps always to improve our service and I hope to welcome you and your family once again at our hotel completely renovated.

Sincerely
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $347 (year-round)
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A good word for Hotel Internazionale

Hotel Internazionale

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5 of 5 stars
yankeesman714   3 contributions
Chicago
Jul 28, 2008 | Trip type: Family
1/2 found this review helpful

We stayed at the Hotel Internazionale for 4 nights and I wanted to put in a good word for this place. The staff was excellent and the service was great. The rooms were spacious and the location was very convenient to everywhere we wanted to visit. The free breakfast was very good with lots of variety of fruits, cereals, breads, etc. The only negative which I must be honest about is that the air conditioning was not the greatest. We had to change rooms because the first room we had was simply too hot. But in all fairness, it was July in Rome and the temperature outside was above 90 degrees (Farenheit) everyday. I would still recommend this hotel and I would stay there again.

  • Liked — Great staff and service. Very convenient to most tourist locations.
  • Disliked — Air conditioning was not the greatest, especially in July when temps were above 90 (F).
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 50-64
  • Member since July 28, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene, Pet owners
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $347 (year-round)
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A Roman Hotel with an Excellent Location

Hotel Internazionale

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5 of 5 stars
LibbySanJose   1 contribution
San Jose
Jul 25, 2008 | Trip type: Business
1/2 found this review helpful

Hotel Internazionale, Rome
DATE: June 08 (4 night stay before our Mediterranean Cruise)
REVIEWER: Olivia, San Jose, California

My family and I stayed at this hotel in June of 08'. We had four rooms and each had it's own charm. Americans need to remember we are in Rome, the Romans do not sweat the small stuff. The rooms were clean, and a good place to rest in the middle (because it is very warm), and end of the day.

I loved opening the shutter each morning and seeing the Italians go to work. Sometimes people would wave at me as they road their little motorbikes down the street. I loved the location. This hotel is right on top of the Spanish Steps. In the middle of everything. The location, and it's surroundings were very clean.

Everything you want. I must say, the best cappuccino I've ever had is in this hotel. Not to mention 4 doors down the street the best gelato. You could walk to nice restraurants, theatres, the red and white bus, Phanthom, Trevi Fountain, etc., so much to see.

Back to the hotel,
The staff was very kind and helpful. Staff had good suggestions on dinner, and was helpful when we had question about public transportation. The breakfast was excellent.

Each room had it's own restroom, but the shower in my room was small. But, it was clean. TVs are outdated, but you really don't need to watch one in Rome. There is a bar and an outside seating area. The hotel is a little rustic, but again the cleaness is more important to us.

Would I stay here again, yes. No doubt. Four days in Rome is not enough, I need two weeks!

  • Liked — location
  • Disliked — They allow pets, which is ok for some people. I don't have a pet.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Traveled with Business colleagues
  • Age group 50-64
  • Member since July 25, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, Great pool scene
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine, Golf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $347 (year-round)
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Small Rooms, Good Location and Breakfast, Okay Service

Hotel Internazionale

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3 of 5 stars
mreogh   24 contributions
New York City, New York
Jun 8, 2008 | Trip type: Family
0/1 found this review helpful

I stayed here with my family over new years. The rooms were quite small for the price and a bit dark. Otherwise they were pleasant enough. The breakfast was excellent. The location is basically just above the Spanish Steps, meaning that it's right near the Villa Borghese Gardens, which is nice, but not that close to other points of interest. Overall it's a decent enough place to stay, but a bit of the expensive side considering the size of the rooms.

  • Liked — The breakfast.
  • Disliked — The small rooms.
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since June 07, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for A romantic getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, Girlfriend getaway, Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $347 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Lovely location, great service

Hotel Internazionale

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5 of 5 stars
Kekkann   1 contribution
Worcestershire, England
May 1, 2008 | Trip type: Couples
1/2 found this review helpful

Had a fantastic stay at Hotel Internazionale. The location was great just to the right of the hotel are the Spanish Steps. When we arrived we were greeted warmly and had a porter take our cases to our room. The building was very clean, well looked after and the staff very efficient. Our room was clean and the shower/toilet worked fine (always important). We didn't have a terrace unfortunately but that was no bother, we were only there for 2 nights and it was just somewhere to stay, but was nicer than I was expecting which is always a bonus. It was a surprise for my boyfriend's birthday so I wanted everything to run smoothly, which it did. They had figured that it was his birthday due to the birthday cards in our room, as we had a lovely surprise bottle of champagne when we came back to the room in the late afternoon. After our exhausting day of taking in all the sights of Rome, it was just the tonic!

  • Liked — Clean, good location, reasonable
  • Disliked — Old television in room, with a broken remote control
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since October 05, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $347 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hotel Internazionale Also Known As

  • Internazionale Hotel Rome
Address: Via Sistina 79, 00187 Rome, Italy