We went to reception to ask for a route planner as our tom tom sat nav was broken. The staff obliged and whilst at the desk my husband mentioned about going for a drink before we went to bed. Because I was at reception I gave them my room key and left the hotel. When we got back I went to Reception and got the room key. When we got into our room everything was stolen and gone through. All our credit cards ( money taken from them),
£ 1000.00 camera, £500 in euros, I pods, watches all stolen. The room was secure and there was no forced entry. Entry was gained using a key. The only thing not stolen was the Tom Tom that staff knew was broken!!!!
The staff were most unhelpful when reporting this to them. They wouldnot phone the police and kept phoning people and whisphering down the phone. The staff we left the keys with had gone off duty and the night staff amazingly struggled to speak much english!!
We were on the top floor so someone used a key!!!!! Please please beware - this was so stressful!!!
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