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“Hotel Giotto” 3 of 5 stars
Review of Hotel Giotto

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Hotel Giotto
3.0 of 5 Hotel   |   Via Cardinal Passionei 35, 00167 Rome, Italy   |  
Hotel amenities
Ranked #891 of 1,267 hotels in Rome
Rochester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Hotel Giotto”
3 of 5 stars Reviewed April 11, 2013

We booked this hotel as part of a package through an airline. We were wanting a 'low cost' holiday in Rome, but this is very much a budget hotel. The room we were allocated was on the ground floor and there was a lot of noise from the reception in the evenings and mornings - mostly from the large school groups staying in the hotel. The rooms are not soundproofed and conversations from adjacent rooms very clearly audible. We had checked out the hotel's own website before booking - the images and descriptions on there did not reflect the room we stayed in. It was extremely small, had no safety deposit box, and the bathroom was so small that anyone over 6ft 3inches in height would not have been able to sit on the toilet due to close proximity of the wall opposite. The breakfast is reasonable, and at least saved on the cost of paying for breakfast in a café. The location was okay, and the Metro at Cornelia just a few stops on the bus (the busses were fairly frequent, and the stop just a few minutes walk from the hotel). The staff were helpful and spoke good English. We had to ask for extra pillows, and, after the first night, for extra blankets. As somewhere to sleep it was acceptable, but we were glad our stay wasn't any longer due to the lack of space.

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  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Tamworth, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 5, 2013

After reading a few reports, we were not sure we had booked the right type of Hotel for us. On arrival, the staff made us welcome. The room was very small, but clean, with a very nice shower rooom. The bed was king size and, again clean with towels and bed linen changed every day. Travel from the hotel was easy. We walked to the Metro Cornelia station on Easter Monday as the small shops were closed. We could then buy a 3 daytravel pass for 16 euro's . The Vatican is a few stations away and the Spanish steps a few stations further on. Change at the termini to the second line for travel to the other land marks (there are only two metro lines in rome ). Returning we caught the bus near the Metro ( one of three that stop very close to the hotel ) had a drink in the bar and sank into the very welcoming bed. For what we required, this hotel was perfect I must add that it is used as a stop over for organised groups, who do get up very early. On our last morning the breakfast room was full of young Americans who had a to be away by 7.45am. We were out all day, so we did not / do not live in a hotel room. I would love to stay in Rome again and would stay at this Hotel, but would book a little larger bedroom.

Room Tip: ground floor rooms do get noise from the reception. Also the "double bed " rooms are small...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed March 25, 2013

I stayed three nights at hotel Giotto in March 2013. The room was very cold and the air conditioner wasn't working properly. After the first night, I asked the receptionist to send somebody to check my room as the air conditioner didn't work and also the TV. He replied that the temperature is the same as in the whole hotel and it cannot be wrong. After I insisted he said he will send somebody during the day. Of course when I returned there was no change. In addition three of the four windows were opened, when outside temperature was 0 to 5 degrees - this didn't change on the other days. This was the main reason for which I wouldn't recommend going to this poor quality hotel. If you add also that there was not enough pressure on the shower, there was no carpet just cold marble stone in the room, the breakfast was very poor, the wifi internet was payable - 5 euro/2 hours, the unprofessional personnel, I think you can realize why I recommend not to stay here.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Travelers are raving about these Rome hotels

Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 18, 2013 via mobile

We stayed here for our four day trip to Rome. Found our way to cornelia tube and then a most delightful man who lived near the hotel escorted us to the bus stop on the bus and took us to the hotel. hotel staff pleasant and welcoming, room a reasonable size, very clean and nice views out of the window. Provided us with a great base to work from. Happy to recommend to anyone on a budget looking for good clean accommodation. Local shops and a supermarket close by. Loved our trip to Rome and the pleasant and friendly Romans that we met.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 18, 2013

I booked Hotel Esquilino in central Rome through HotelPronto (via Trivago) on 14/02/13 and severely let down by HotelPronto which also operates under the names “Eclusively Hotels” and “TotalStay”.

We arrived at the hotel 23.30 to find it boarded up for renovation; I called HotelPronto to be told a room had been reserved for us at Hotel Giotto. It was 40 minutes away and we had to pay a 20 euro taxi fare to get there !

HotelPronto told us they’d emailed to tell us about the change; however, when we got to the Hotel Giotto, they said they didn’t have a room…the error was due to HotelPronto sending the booking request to the wrong email address and assuming the room was booked !

It is now 00.20 and we are standing in a hotel reception without a room. I protested to HotelPronto that I didn’t want to be at this hotel but wanted to be in central Rome…they said there were no rooms available.

However, when we were in central Rome we had to ask for help from another hotel…they had rooms available so HotelPronto were obviously not telling the truth !

So it’s now 00.45, the receptionist did his very best to sort the problem (even though it wasn’t his error) and all that HotelPronto did was make the situation worse as they couldn’t find a suitable card to make the payment !

At no point, did Hotel Pronto make any offer to pay for food or drink despite them knowing that we had not eaten for many hours;

Eventually, at 01.45, we left Hotel Giotto to walk a further 15 minutes to the Hotel Beethoven, with our suitcases, along a main road, through a very run down, dirty and noisy suburb of Rome.

On top of that, we were told that we would have to take the money to pay the hotel for the room…talk about DIY ! I told HotelPronto to keep us updated the following day.

We passed a group of youths gathered outside a bar; as we approached, with our cases, their conversation stopped and they all turned to look at us as if viewing their prey. I did not feel safe.

When we got to our room at the Hotel Beethoven, we were told there was no water so, having travelled for many hours, we couldn’t have a shower…even a wash or even flush the toilet !

We went to bed at 3.30am, tired, dirty and hungry...not a very good state of affairs having booked a hotel with Hotel Pronto !

The next day, there was no contact from HotelPronto, instead, the receptionist told us that we couldn’t stay at the Hotel Beethoven anymore and would have to go back to the Hotel Giotto !

So, off we walked (again !) to the Hotel Giotto but when we got there, the room wasn’t available so we still couldn’t have a wash or shower.

When we did get into the room, it was small, although clean but located right opposite a late bar which was not good and was the icing on the cake !

To get into Rome, we had to walk 15 minutes (along a busy and dangerous main road) to get to the Metro and then there was a 20 minute journey.

HotelPronto say (in the very small print of their terms and conditions) that all complaints must be registered within 7 days of getting home. I did this and afforded them a 7 day period to reply; to date, they have not bothered to reply save to acknowledge receipt of my complaint.

I have also made Trivago aware of how one of their “partners” is behaving and they have asked me to keep them updated.

I would recommend you don’t book through HotelPronto…it’s a joke and it ruined our stay in Rome.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 4, 2013 via mobile

We stayed here for 3 nights, had a bit of trouble finding it but people very helpful and got us on the right bus and even walked us to the door. Room was very small no where to sit other than the bed and you could not walk around the bed. Ensuite was fine and clean, breakfast was basic but plenty don't expect variety, filled me up for a mornings site seeing. Bar prices cheap and staff friendly and helpful. We didn't eat in the hotel other than breakfast. We walked or got the bus to Cornilia station and got round the city with no problems. Look out for beggars, be firm and say no. Wonderful time can't wait to go back to Rome but probably not the Hotel. Pay a bit more and get somewhere nearer the city.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
west yorkshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 25, 2013

We stayed at this Hotel in October 2012 just not got round to adding my review until now. After reading previous reviews before our visit I was wishing we had booked somewhere else. however it was better than I was expecting. yes the hotel is not in a central location but it is only a 10 min walk to the metro and from there u can be in the centre of rome within 15 mins. We only stayed 2 nites but managed to visit all the places we wanted to see .
The hotel is fine. Our bathroom was tiny and if u wanted a shower u has to sit on the toilet which was a bit strange but was ok for 2 nites not so good if staying for a longer duration. The breakfast was typical continental and plenty of choice so no problems there. Overall I think this hotel is fine for a city break hotel after all we didn't spend much time there we were out all day and still managed to go back to the hotel to get changed and go back out on a nite into the centre on rome. Because the hotel was in a residential area it was very quiet on a nite which having spoken to other travellers who were staying in central hotels they were saying how noisy it was on a nite
and that they didn't get much sleep. So for us this was a plus.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Giotto

Address: Via Cardinal Passionei 35, 00167 Rome, Italy
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #891 of 1,267 hotels in Rome
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Giotto 3*
Official Description (provided by the hotel):
Hotel offers modern comforts; situated in a very quiet residential area near a park; convenient to public transportation. ... more   less 
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