When we arrived our room was not ready and we were asked to come back in an hour to check in. We came back and were given the key to our room. The housekeeping staff seem to be the only ones allowed to use the lift during the day, so we had to drag our case up 3 flights of stairs, only to find that our room had not yet been cleaned. So back down the stairs to reception who made no apology and asked us to come back in another hour.
The pictures on the hotel website are very misleading, as only 2 out of the 5 floors have been renovated and our room was very very run down. We were woken up at 6.30am every morning by constant chatter of housekeeping staff. The reception staff weren't rude but made no effort to be friendly or helpful. No advise was given on times or locations for breakfast, dinner or the bar, you simply had to work this out for yourself. This hotel was extremely overpriced. Not to be recommended!
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Center
- Add Photo
- Add Video
