We stayed for three nights at this hotel and were looking for a base for sightseeing at a reasonable price. It is in a really good location, right next to the train station and a short walk to the Metro. If you enjoy walking round cities as my wife and I do then many of the main sights are walkable.
We arrived in the late afternoon and having booked a double room, were given what was basically a single room with a double bed shoehorned in. There was barely any room to walk around the bed and nowhere to put suitcases etc. The shower was tiny and barely big enough for me to fit in. It was on the first floor and very noisy at night.
Other reviews make mention of the the grumpy night receptionist and he wasn't particularly helpful in moving us, but did pass our request on to the day shift who did move us to another room, which was much bigger and had a small balcony overlooking the street on floor five, which was much quieter. This room was in need of a lick of paint, but was clean and was a decent sized room. The shower screen was broken but usuable.
The staff were generally helpful and friendly and spoke good English and even the grumpy night man spent quite some time on the phone for us trying to get a taxi on a stormy night.
Breakfast is the usual continental affair and if things sometimes ran out, the staff would happily replenish these when asked.
If you are looking for a base only, and your expectations aren't too high, then this hotel might be for you. If I went back to Rome I would try elsewhere next time.
Our guidebook spoke worryingly about the area the hotel was in, however, we found the area to be absolutely fine and the street it is on consists mainly of hotels, shops and restaurants.
On the subject of restaurants, avoid the tourist areas - expensive and mediocre quality and get a taxi into the suburbs to a 'local' restaurant. Half the price and twice the quality.
