We stayed for three nights at this hotel and were looking for a base for sightseeing at a reasonable price. It is in a really good location, right next to the train station and a short walk to the Metro. If you enjoy walking round cities as my wife and I do then many of the main sights are walkable.
We arrived in the late afternoon and having booked a double room, were given what was basically a single room with a double bed shoehorned in. There was barely any room to walk around the bed and nowhere to put suitcases etc. The shower was tiny and barely big enough for me to fit in. It was on the first floor and very noisy at night.
Other reviews make mention of the the grumpy night receptionist and he wasn't particularly helpful in moving us, but did pass our request on to the day shift who did move us to another room, which was much bigger and had a small balcony overlooking the street on floor five, which was much quieter. This room was in need of a lick of paint, but was clean and was a decent sized room. The shower screen was broken but usuable.
The staff were generally helpful and friendly and spoke good English and even the grumpy night man spent quite some time on the phone for us trying to get a taxi on a stormy night.
Breakfast is the usual continental affair and if things sometimes ran out, the staff would happily replenish these when asked.
If you are looking for a base only, and your expectations aren't too high, then this hotel might be for you. If I went back to Rome I would try elsewhere next time.
Our guidebook spoke worryingly about the area the hotel was in, however, we found the area to be absolutely fine and the street it is on consists mainly of hotels, shops and restaurants.
On the subject of restaurants, avoid the tourist areas - expensive and mediocre quality and get a taxi into the suburbs to a 'local' restaurant. Half the price and twice the quality.

I read the mixed reviews about the Hotel Terminal, but was optimistic as it had supposedly been renovated and offered the fifth night free.
Perhaps it was because I was a single traveller that I was put in room 503- and maybe all the '03' rooms had the same problem- but apart from the beautiful window, it was awful. A double bed had been put in and there was little room for anything else least of all luggage! It seemed that the marks along the walls were testimony to the variety of ways previous visitors had tried to 'store' their suitcases etc. The bathroom was ok tho' the shower was extremely small and it's sliding doors were falling to pieces no doubt because people over 90lbs had tried to shower there!
The free packaged slippers were a necessity as the carpet was filthy I was sure the floor had never been vaccuumed, and how could it? No room to swing a cat let alone a vaccuum.
I stayed the five nights but the rude, unwilling and unhelpful gallic- shrugging male night receptionist, compelled my inner sanity to seek help from the Hotel Igea next door. There, the staff were so nice and helpful, the place looked so good, and the eating area was on the main floor and very pleasantly laid out.. So I asked the price and immediately booked myself in for the following Saturday ( after my stay in the Cinque Terre) prior to flying back to Canada.
It was a joy. My single room really was meant for a single. The place was tiled , spotless and very attractive. The shower was larger and therefore in excellent condition and the TV worked!
The breakfast offered an abundance of breads and sweet rolls already in a basket and on the table, plus the coffee was real, not from a machine, but delivered to your table by a blazered staffmember. I paid 70 euros for this, inclusive of breakfast, in contrast to the $118 I would have had to pay at the Terminal.
In addition I saw that there was a special deal offered online if a person stayed several nights, but I'd missed that treat.
Incidentally. I'm a 67 year old lady who walked easily from the railway station with my bag and 4 wheel suitcase, approx. 4 mins.

Ciao everyone, this is the most comfortable yet affordable hotel you could ever ask for, not only is it close to all neccessary amenties it literally a stone throw away from our favourite place of visit the Coloseoum, an absolute pleasure staying in this for our short duration, at first we were a little sceptical when we booked this hotel due to the mixed reviews as can be apparent from above, rest assured staying here was an absolute pleasure, the staff are welcoming, the cleansiness star 100%, breakfast is continental therefore much healthier then the usual english back home, last but not least the place itself is maginificent, highly recommend you book guide tours as this is the best way to visit and enjoy Roma. Overall a great experience which should not be missed in this lifetime, should we visit again Hotel Terminal keep our room waiting ;0) Mile Grazie

When we first picked this hotel, we were pleased with the location and price! then we read all the reports about it and we were horrified!!!! So can you imagine how surprised when we found a beautifully clean, modern room with hot running water!!!!
I think that some people just expect to much for their cheap accommadation, this room and the hotel does not deserve all the bad reports! We would defiantly use this hotel again. Breakfast was ok! but then we are English and expect cooked breakfasts which we knew we were'nt getting! Try this hotel you wont be dissapointed.