Stayed in August 2013 with friends. Booked through a travel agency so was not aware of the price paid. After looking at the rack rate online I can say it does not justify. What I liked: the rooftop garden (although it was too hot in august to fully enjoy). It's a nice spot to lounge with friends and drink. The fact that the hotel was well located. The free mini-bar items of water, pepsi & a pack of crisps was a nice touch. The shower was good, bathroom spacious, bedroom spacious enough, decor of room and first impressions of foyer nice. We stayed 4 nights so we got to know the not so nice aspects of this hotel. The worst being the non existent service. Reception staff avoid eye contact. If you ask a question you get the impression you are in their way, we were leaving at 5am the next morning so wanted to pay our bar bill the night before but we were frowned upon and told to come back in the morning even though we said we'd prefer to pay now. At check in our room wasn't ready, we were early, so we left bags and went into town, when we returned hours later our room was free but our bags were not placed in our room and none of the 4 receptionists available (not with clients) volunteered to take them to the room. We were given them to do ourselves. Bar prices are expensive, service extremely slow, we had to get up several times. The waiter is an elderly man, although very sweet but spoke no english and shuffled his feet painfully slowly across the rooftop. He appeared to have a permanent physical problem. He was hot in a full suit and bow tie in 40ºC heat and looked like he was over his job. I felt sorry for him! He tried a lot more than the reception staff who were all able bodied people that didn't appear busy. The breakfast was terrible. One morning we chose to pay for breakfast somewhere else cause we just couldn't do it again. Finally, the worst of it, the young woman at reception called us a taxi to Rome Fiumicino airport and told us the fare has just gone up by 20€ when we knew that there is a flat fee of 48€ to the airport with any taxi anywhere from the centre. When we told her that, she put her head down and ignored what had just occurred, not apologizing or even commenting ... an attempt to rip us off I'm positive of it!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.