This hotel does not act as a 3 star more a 1 star. The man at the reception was rude. We were with a group of elderly people and I watched as the man at Reception watched an old woman with 2 sticks struggling with her case. when the room keys were given out no one was told which block they were in which caused so much confusion and fuss. One elderly lady who's door was locked was robbed during the night while she was in bed. Reception would not ring the police to help as it said it was our problem. Even asking directions to the police station was enough to send you over the edge as a map was thrown at us. Breakfast was awful and so were the packed lunches. Rooms clean but small. I travel a lot and have never complained about a hotel ever so take my advise look for a better hotel or bring a padlock with you for your room door

We stayed here for four nights and were quite unhappy. Staff was pleasant, but not at all helpful. Room was robbed while locked. Deskman just shrugged when we reported it. Hotel is quite far from sites and does have lovely roof top terraces, but rooms were small and bug infested and none of the linens were changed during our entire stay. It was not a hotel I would ever want to visit again.

This hotel was absolutely horrible. We stayed here for 4 nights and completely regret choosing this hotel. Our friends were robbed twice! In there hotel room! Once while they were sleeping and once while they werent in their room. The staff was not friendly or helpful. The breakfast was okay. However we saw them filling up the water they serve you from the hose on the side of the hotel. Locks do not work well. Plus you need a key lock the door at night. The location is way out of the way. In the rooms the showers take a long time to get to the any warm. And you can either have a really hot or a really cold shower. Also many of us had an ant infestation in our rooms and in our showers. This was very unpleasant. I absolutely DO NOT recommend this hotel.

Quick two night stay, Daughters first visit to Rome (nine y.o.). Had booked Bled but led around corner to Daniela. Room dark and cold. Had to leave early on leaving day (seven) no breakfast available. Realised at Termini camera left in room. Phoned desk, and receptionist (man) said ring back in 5 minutes. Duly did and said no camera ?!; [Integrity questioned here. Precious memories gone. Won,t return. Expected more for 70 pounds a night, sorry Bled not again.