We found the Hotel Piemonte fantastic contrary to other reviews. It was only a few streets from the main termini station and was easy to find and well within walking distance. The staff were pleasant, courteous and more than helpful. Breakfast was a typical European fare consisting of bread, ham, salami, cheeses, cerials, etc and was fine. The room was very clean and quite spacious. I happened to glance in other rooms as staff were in cleaning and all appeared similar. I read other reports about the small size of Roman bathrooms but ours was huge with a good shower and well apointed. One evening we decided to get the bus to Piazza Navona but was unsure which bus to get. The gent behind the front desk, who spoke fantastic English by the way, was incredibly helpful. He told us which bus to get on there and back and even drew a map of the route and where to walk once we got off the bus. The only way he could have been more helpful was to have escorted us there personally. Overall, the hotel exceeded our expectations and i recommend it and would not hesitate to stay there again.

We stayed at the Piemonte, Rome for six nights. The room and bathroom were adequate but the bed itself was extremely hard, uncomfortably so. The breakfast was ok - our main complaint is the attitude of the staff - who were absolutely so unfriendly it isn't true! They did not connect with their guests at all - our other concern was that there was a problem with the lock on our bedroom door. It was obviously faulty, and it took ages everytime to gain access - we thought it was just our room but noticed that another couple on the same floor were having the same problem. All in all, slightly disappointing - quite well placed for travel into the city but a 'dodgy' area in the evenings.

I did not stay at this hotel - I enquired, through an online booking system that required a credit card, as to whether or not they had availability.

I received an automated response telling they did, but thought nothing of it as I had decided to stay in a different place - Hotel Capo de l'Africa - FABULOUS by the way ...

During my stay at the Capo, I received an automated email from Piemonte to say that as I had made a CONFIRMED BOOKING (which I had NOT), they would be charging my credit card for a 24 hour stay (85€).

I responded to say that I had not made a confirmed booking, to which they replied telling me that I had clearly not understood the system but that it isn't their fault ....

HOWEVER I HAVE NO CONFIRMATION EMAIL from them because if they HAD Confirmed, I would have immediately written to cancel ...

I am furious with these people ....

We just returned from at trip to Italy, and stayed at the Piemonte hotel for two nights. The location to the train station is excellent, very easy to find. The room was clean, air conditioner worked, the breakfast was the usal with good supply. I definitely reconmend this hotel for the location and the the front desk were very helpful as well. It was also a good location to catch the bus and metro to the Vatican and surrounding area. Not unhappy with it at all........mind you, we don't go out at night.