We stayed at the Piemonte, Rome for six nights. The room and bathroom were adequate but the bed itself was extremely hard, uncomfortably so. The breakfast was ok - our main complaint is the attitude of the staff - who were absolutely so unfriendly it isn't true! They did not connect with their guests at all - our other concern was that there was a problem with the lock on our bedroom door. It was obviously faulty, and it took ages everytime to gain access - we thought it was just our room but noticed that another couple on the same floor were having the same problem. All in all, slightly disappointing - quite well placed for travel into the city but a 'dodgy' area in the evenings.

I did not stay at this hotel - I enquired, through an online booking system that required a credit card, as to whether or not they had availability.

I received an automated response telling they did, but thought nothing of it as I had decided to stay in a different place - Hotel Capo de l'Africa - FABULOUS by the way ...

During my stay at the Capo, I received an automated email from Piemonte to say that as I had made a CONFIRMED BOOKING (which I had NOT), they would be charging my credit card for a 24 hour stay (85€).

I responded to say that I had not made a confirmed booking, to which they replied telling me that I had clearly not understood the system but that it isn't their fault ....

HOWEVER I HAVE NO CONFIRMATION EMAIL from them because if they HAD Confirmed, I would have immediately written to cancel ...

I am furious with these people ....

We just returned from at trip to Italy, and stayed at the Piemonte hotel for two nights. The location to the train station is excellent, very easy to find. The room was clean, air conditioner worked, the breakfast was the usal with good supply. I definitely reconmend this hotel for the location and the the front desk were very helpful as well. It was also a good location to catch the bus and metro to the Vatican and surrounding area. Not unhappy with it at all........mind you, we don't go out at night.

My family of 10 stayed here in 3 rooms last August. It is about 3 blocks from Termini and the bus so it is very convenient. We were told not to go to the right at night too, and we didn't and felt very safe there. We were lucky to get 2 rooms in the building around the corner. They must have bought a floor in a building and build large rooms for 4 there. The rooms were brand new and had 2 king beds, lots of space and a huge bathroom with shower. My parents stayed in the regular hotel and their room was small which is typical of Italy, but it was clean and nice as well. The people at the reception were very helpful. I would definitely stay again.