We found the staff and in particular the reception personnel very welcoming and helpful. On the basis of other reviews we reqested, in advance, a room on the top floor....a good move.
The walk to the 'Stazione' is a bit far but manageable on a cool day. Nearby dining out is great, but the general environment is quite untidy to say the least.
Rooms are clean and well serviced and continental breakfast more than adequate. Walking back from the Stazione is easier, mostly down hill, and saves a 45 euro taxi fare for the short distance....or catch a tram which stops almost at the front door.
The proximity to transport and the city centre overrides any short comings in luxury.
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