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“Wonderful place to stay” 5 of 5 stars
Review of Residenza Frattina

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Residenza Frattina
Via Frattina 104, 00187 Rome, Italy   |  
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Hotel amenities
Ranked #412 of 2,892 Rome B&B and Inns
Sherwood Park, Canada
1 review
“Wonderful place to stay”
5 of 5 stars Reviewed June 29, 2013

Just got home after a wonderful stay at Residenza Frattina. The staff were very helpful greeting us every morning. They arranged tours, and taxi pick up. The room was immaculate and provided for all our needs. The location was perfect where we were within walking distance of all the sights. Breakfast was excellent especially the fruit flans! The decor in the tea room was very lovely. We would certainly come again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residenza_Frattina, Responsabile relazioni pubbliche at Residenza Frattina, responded to this review, July 2, 2013
Dear Guests,
thank you for your review about your stay at Residenza Frattina!
All the staff would like to thank you for the nice words about their job, and it's great to know that you liked our services and the location which is really central.
For breakfast we always choose the freshest products available and knowing that you enjoyed it means that we are doing a good job.
Thank you for mentioning our tea room that is full of antique fornitures and we believe it's the perfect place to relax and have a coffee after a long walk in the centre of Rome.
We hope to see you soon!
Best regards
Customer Care Department
Residenza Frattina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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288 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Brasilia, DF
Top Contributor
98 reviews 98 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 25, 2013 via mobile

I have been there last may with friends. The location is excellent, Via Frattina, almost everything in a walking distance, including tourist sights, shopping and restaurants. The rooms are simple but clean, as well as the bathrooms. Breakfast is good and served in a cozy room where guests have access to wi-fi and newspapers.Delicious capuccino! Service is friendly and nice. Since the hotel is 2 flights of stairs from the street and there are no elevator, guests must take it into consideration.

Stayed May 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residenza_Frattina, Responsabile relazioni pubbliche at Residenza Frattina, responded to this review, July 2, 2013
Dear Guests,
Thank you for taking part of your time to write a review about your stay with us!
It's important to us to know that you appreciated all our services and liked your room.
As you wrote in the review we are located very central at walking distance to most of the main attractions. It is correct that there is no elevator in the building but the staff of Residenza Frattina is alsways pleased to help with the bags.
We hope you will choose again Residenza Frattina for your next stay in Rome!
Best regards,
Customer Care Department
Residenza Frattina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
australia adelaide
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 24, 2013

we arrived early morning before check in time. the staff stored our luggage and asked us if we would like to stay for breakfast. the room was very comfortable. we were walking distance to most sightseeing. the hotel was very secure at night, you must be buzzed in at night no matter how late it was there was always someone at the desk..spanish steps around the corner as were fontana di trevi, patheon and fontana novella, we only caught a taxi to st peters square. good restaurants nearby. staff always very friendly, nothing was too much of a bother, breakfast was always plentifull. we would stay there again. thankyou for making our first time in Rome memorable.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residenza_Frattina, Responsabile relazioni con la clientela at Residenza Frattina, responded to this review, June 25, 2013
Dear Guests,
Thank you for your nice review about your stay in our Residenza!
It's really important to us to know if we are doing a good job so thank you for letting us know about your experience.
As you wrote we are located in the heart of Rome by walking distance to all the main attractions and our reception is opened 24 hours per day.
Thank you for choosing us and we hope to be able to host you again in your next trip to Rome.
Best regards,
Customer Care Department
Residenza Frattina
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed June 24, 2013

We had such a great time. This hotel was in a great location, easy to find and the staff was extremely helpful...even lending us a convertor for our computer. There was more than enough room for our family and was very clean. Breakfast was served in a charming breakfast room that had options for all appetites. We would stay here again for sure.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residenza_Frattina, Responsabile relazioni con la clientela at Residenza Frattina, responded to this review, June 25, 2013
Dear Guests,
Thank you for spending your time to write your opinion about your stay with us!
All the staff would like to thank you for the nice words about their job and we are glad you liked our services and the central location.
We all look forward to welcoming you again in Rome!
Best regards,
Customer Care Department
Residenza Frattina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2013

This hotel is a true gem in the city: super central yet quiet at night. Situated in the best shopping street. Rooms are clean and modern; romantic boutique style, same counts for the bathrooms. The lobby / breakfast room is cute with antique furniture. Excellent staff, extremely friendly and helpful.

A few critic notes: wifi connection in rooms is really bad and I could only use it by my door (room 32). Also having to login with the hotspot is quite annoying. Also: the building is old, therefore thin walls and you can hear your neighbours talking on a normal tone even. The hotel could definitely benefit from some sound proofing!

Over all the stay was great and I would definitely recommend it, just bring earplugs when you're sensitive to noise.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residenza_Frattina, Responsabile relazioni pubbliche at Residenza Frattina, responded to this review, June 25, 2013
Dear Guests,
Thank you for spending your time to write a review about your stay!
All the reviews are really helpfull to us to understand where we can get better and what we are doing good or not.
We are glad you liked the location of our Residenza, which is the best: so centrally located that you can walk to all the main attractions!
As you wrote, all the fornitures are antique and they're part of what makes our Residenza a special place where to stay during a vacation.
About the problem with the wifi we would like to explain that unfortunately that problem didn't depend on us but on the company that provides us the internet (Telecom Italia) and this caused a reduction on the wifi signal but also a problem on the Landline inducing the reception not to be able to work properly for almost two days, tand hereafter the line was reactivated. We are very sorry you had this problem and even though it didn't depend on us we apologize for the incovenience.
Let us also say that the building where the Residenza is located is not old but ancient, in fact it is dated back to the 17th century.
Finally, we are very sorry for the noise you could hear and we are sure that if you would have complained with the reception they would immediately offered to change room.
Thank you again for your review!
Hoping to be your choice again in the future.
Best regards,
Customer Care Department
Residenza Frattina
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Adelaide, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 12, 2013 via mobile

So pleased with my booking, gorgeous room with ensuite, centrally located in quiet & very safe street in Spagna. Delightful breakfast served daily in charming breakfast room. Staff were most helpful with every enquiry. Highly recommend a stay here

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residenza_Frattina, Responsabile relazioni con la clientela at Residenza Frattina, responded to this review, June 18, 2013
Dear Guests,
thank you so much for your feedback about your esperience with us!
We are so glad to learn that you enjoyed your stay and you liked our breakfast and room.
We would be very happy to welcome you next time in the future!

All our best Regards,
Residenza Frattina
Customer Care Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Top Contributor
128 reviews 128 reviews
34 hotel reviews
Reviews in 40 cities Reviews in 40 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed June 12, 2013

there is a guy to help with luggage up and down but i didn't know about it. i booked through expedia and it was the cheapest room for 3 people. looked again later and the prices just kept going up at the rest of the hotels. we had a huge room facing the street and it was quiet. we got there around 10 and the lady in front made us feel so welcome! we'd just got through an hour drive from civitavechia, just getting off a cruise. so we were tired, car sick and just needed to sit. there was a lovely sitting room that doubles as the breakfast area and a lady makes awesome cappucinos! so we sat checking our emails and figuring out what to do for the rest of the day. when we got back the our room was ready and it had a huge bathroom and cool ceramic tiles. our room was cool too. huge high ceilings, modern bathroom and a stocked fridge that was free! that has never happened before! water and sodas were free and restocked daily. i'm not sure if it was because of expedia or if they do that for everyone. very close to spanish steps and metro, the trevi fountain and the pantheon. the staff was very helpful and i'd stay there again. we felt very secure as the front is locked and you must be buzzed in. the wireless internet was very strong and we could finally catch up on all our emails.

there is a great park above the spanish steps if you want to get away from the hawkers and crunch of the city. could not ask for a better area to be in. this was our second stay near the spanish steps and though our first hotel was nicer, it was also much more expensive. almost forgot the robes and house slippers, very nice touch. staff was very helpful in recommending restaurants and arranging taxi to the airport.

Room Tip: we had room 44 which is one flight above lobby and facing the street. no problem with noise. there...
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residenza_Frattina, Responsabile relazioni con la clientela at Residenza Frattina, responded to this review, June 18, 2013
Dear Guests,
thank you for sharing your experience with us!
We are so happy to learn that you enjoyed during your stay at Residenza Frattina.
At the check in, when our guests ring us at the gate we always provide a porterage service available to help you with the bags. We are very pleased that our services, free for all our guests, like free minibar, bathrobe and slippers that made you to feel so cuccled. Your feedback is very important for us because we always want to improve our services and satisfy all needs of our guests and to make you feel at home.
Hoping to welcome you in the future!

Best Regards,
Residenza Frattina
Customer Care Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residenza Frattina

Address: Via Frattina 104, 00187 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service
Hotel Style:
Ranked #412 of 2,892 B&Bs / Inns in Rome
Price Range (Based on Average Rates): $$
Number of rooms: 13
Official Description (provided by the hotel):
Residenza Frattina, a charming town house in the center of Rome, offers a cozy and charming atmosphere for guests. Elegant room décor with a storied history to create a delightful home-grown experience. Residenza Frattina is an ideal jumping point to entire Rome; located close to the Spanish Steps, Trevi Fountain and world famous boutiques on Via Condotti and Via del Corso are all easily accessible from our hotel. ... more   less 
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Also Known As:
Residenza Frattina Hotel Rome

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