I stayed here with my husband and our 6 year old son, when i was also 5 months pregnant. We had especially requested a family room, which we had been assured was an option when we booked. When we arrived we were given a tiny, narrow room with a reasoanble double bed in. However, the hotel's idea of a "family" room was to put a z-bed in the room for our son to sleep on. This tiny bed (even for a child) was grubby and very old, and took up what was left of the space of the room. The bathroom was very disapointing, with a broken toilet seat. And to add insult to injury, our room was right next to the staircase, and with thin walls, typical of these old hotels in Rome, was noisy as can be! When we asked to be moved to a different room, the older woman on duty that afternoon just grunted and told us that we'd paid a "internet rate" and that is what we should expect. I was livid, as i had stayed in Rome before, and this was not typical of Roman hospitality. Consequently we went about looking for an alternative place to stay. The internet facilities in the hotel are not true, as we had to travel around the nearby neighbourhood to find a internet cafe. This was an awful start to our holiday. I was so upset. When we returned to the hotel about 2 hours later, there was a young man on duty instead. When we told him we had decided to not stay and check out, and we explained why, he was not impressed that our complaint had nto been dealt with earlier, and moved us immediately to a room along the corridor. This room was a fraction larger than the first, but at least the bathroom was fully functional and cleaner. We also got the z-bed changed to a better one! To summarise, this hotel has a wonderful location, but the rooms are rubbish. The breakfast is ok, and one or two of the staff friendly. But DO NOT stay here with children, as you will all be stuffed into the same room, as there are NO FAMILY ROOMS. Also, this hotel lies about some rooms having a balcony. Their idea of a balcony, is a fire exit with a platform at the top of emergency stairs at the back of the hotel. For the money we spent i would not stay here again unless it was just my husband and i, and we wanted a easy place to crash. This is not a hotel, more like a B & B. There are many much nicer hotels in Rome for just the same money.