Bad Service all the way through. We were travelling as a group and the check in is already horriable. The lady asked us to come to the right, then she went to do other things to the left, then she call us to the left. what the hack?? The rooms are decent they are clean but that is it. A crapy new smart card system that is so smart it makes the lights go off every few minutes in the room. When requested to have a change of room, it was an advanture. Front desk won't believe us and keep sending people up. It took almost an hour before they are willing to give us a change of room and this is midnight we are talking about. The hotel is quite far from city center so don't stay if you are planning to go into the action. And to top everything off. Taxi request. Better arrange it yourself because the front desk is useless. Requested a cab for 7 am. No cab show up till 7:40 am (we stand infront of the the front desk and said you call a cab right now!!). Requested another cab for a few in the group to go to the airport at 7:15 am. No cab show up till almost 8 am and is a cab so small that it hardly fit 4 adult let alone suitcase, good thing there was another cab that drop off other passengers. May want to skip breakfast too cause not much to talk about.
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