My husband and I are from Australia and stayed for four nights at this hotel at the beginning of a guided tour through the southern part of Italy and then one more night at the end of our month long trip. We found the staff at fron desk obliging, helpful and well spoken in English. The room - Diamond suite was large with an upstairs but old bathroom, then we stayed in another room on 1st floor which had a Versace bathroom and very warm cosy feel to the room overlooking the front entrance. This was a little noisy as there is a nightclub across the road but the whole hotel is so centrally located we loved it. The front concierge Hector arranged for a tour of Vatican city for us and taxi from airport with minimum of fuss. We enjoyed our stay very much and would recommend it to anyone. Great coffee shop across the road from the hotel too.

We - two ladies in our sixties - stayed in rooms on the first floor. Room 105 is small, dingy and opens on to a brick wall; the bathroom was much nicer than the bedroom. Room 102 is bigger, overlooks the narrow street which is packed with restaurants and is very noisy until about 1 a.m. Then from 5 a.m. the noise starts up again with dust carts etc. However, the staff were very friendly and efficient, the breakfast good, the bathrooms excellent and the LOCATION FANTASTIC. You can walk to all the main sights, there are plenty of affordable trattoria and pizzeria within a stone's throw. If you book on a high floor, or splash out on a top grade top floor room, you'll be fine. But avoid Room 102 LIKE THE PLAGUE!!!

From arrival to departure the hotel staff were helpful and polite. It
was my parent's Golden Wedding present - the staff did not know this.
All staff - breakfast room (Ruby et al), the staff in reception, cleaners and the porters were very friendly. The breakfast was very good. A central hotel, perhaps a little expensive but worth it.

I have stayed in a number of Rome hotels and know it can be expensive, but this is by far the worst hotel I have been to in the city. I cant tell you how bad it is. Dirty, dingey, cramped and most bathroom fittings were broken. A really disappointing end to our week in Italy. It may be central but thats it!