We did not even end up staying in the Planet 29 accommodation but in Della B&B across the road, even though I had booked this back in July with Planet 29. We asked where breakfast was served and was told repetitively that it was downstairs but we were unable to locate it so never got any breakfast during our stay. Also the staff were unhelpful and unfriendly and on two separate days we had no water at all in our rooms. We also had money stole from our room (over 100 euros) and then after that the room was not cleaned (we suspect that it was the cleaners that took it as they never came back after the money was taken). Therefore we had to use the same towels for 4 days as no new ones were delivered to the room. The cleaners also (before the money was taken) were constantly outside our rooms from 6 am in the morning until about midday and created so much noise that it was impossible to sleep when they were outside in the corridor cleaning the other two rooms that were in our corridor. We reported the theft of the money to Planet 29 and to be perfectly honest they did not seem surprised that money had gone missing but asked us if 'we were sure that it had been taken'!. They then tried to overcharge us by 15 euros and also another couple who were with us. In short I would never recommend this accommodation to anyone.
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