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Best Western Hotel Spring House: Traveler Reviews


Best Western Hotel Spring House
Hotel class 3.0 of 5
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Via Mocenigo, 7, 00192 Rome, Italy
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Reviews you can trust

91% Recommend
4.0 of 5 stars 411 reviews
Excellent
183
Very good
171
Average
26
Poor
18
Terrible
12
By trip type
All (411)
Business (7)
Couples (63)
Family (71)
Friends getaway (14)
Solo travel (15)
[ Date ] [ Rating ]
“Good value for money”

Best Western Hotel Spring House

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5 of 5 stars
HansTraveller   1 contribution
Sorlandet
Jul 1, 2009 | Trip type: Family

We was 2 families from Norway. Staff was exellent. We did feel very welcome here. The young man from Niger was served us a good standard of breakfast every morning in a exellent polit way. There was short way to visit many objects in Rome.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Member since July 01, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from jessicaottonello, Customer Care Specialist
(Management representative)
Jul 7, 2009
Dear All,

Thank you very much for your comment on our hotel!
I am pleased you were welcomed warmly by our Staff. It is extremely important for us to make you feel at ease!

Again, thank you!

Best Regards

Jessica Ottonello
Customer Care Specialist
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $236 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great”

Best Western Hotel Spring House

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4 of 5 stars
Nana35   1 contribution
Florida
Jun 25, 2009 | Trip type: Friends getaway

After a wonderful cruise we found this little gem close to all the sights.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since January 07, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from jessicaottonello, Customer Care Specialist
(Management representative)
Jul 7, 2009
Dear Guest,

Thank you for describing us as a "little gem" :) .
I think that your comparison is right, even though we have not huge spaces we try to distinguish ourselves by giving a high level of service.

I hope you will return to visit us again!

Best Regards

Jessica Ottonello
Customer Care Specialist
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $236 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Lovely Hotel”

Best Western Hotel Spring House

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4 of 5 stars
DublincoupleDublin   2 contributions
Dublin
Jun 25, 2009 | Trip type: Couples

We stayed at this hotel for 4 nights. While we did not expect a palace we were pleasantly surprised. The room was spotless as was the bathroom. Lovely bed linene changed every day and bath robes and slippers which is unusual for a 3 star. As an added bonus, the mini bar was free. Maybe because we booked a superior room. We had a terrance which had a view of the vatican. Breakfast was a full buffet, very tastey. The staff were really friendly and helpful. 10 minute walk to the vatican and nice restaurants close by. I would stay here again.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since May 26, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from jessicaottonello, Customer Care Specialist
(Management representative)
Jul 7, 2009
Dear Sir/Madame,

I would like to thank you for your review!
I am happy that you spend a nice stay in our hotel.
We really believe in offering a service of high quality since our main purpose is not only satisfy our Guests but be able to exceed to their expectations!

I will be glad to see you again!

All the best!

Jessica Ottonello
Customer Care Specialist
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $236 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Hotel”

Best Western Hotel Spring House

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4 of 5 stars
Gotsatravel   2 contributions
Florida
Jun 20, 2009 | Trip type: Family

We just returned from a 5 night stay. The front desk staff was very helpful. Rooms were clean. We had stayed here 12 years ago and the hotel was very good then....is much nicer now. If we ever make another return trip to Rome, we will stay here agan.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Age group 35_49
  • Member since June 20, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from jessicaottonello, Customer Care Specialist
(Management representative)
Jun 24, 2009
Dear Guest,

Thank you for your review!

Your feedback is so important because it allows us to improve the quality of our service.
I am glad that were able to satisfy and to exceed your expectations for the second time!

We hope to see you again!

I wish you all the best!

Jessica Ottonello
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $236 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great hotel in perfect location!”

Best Western Hotel Spring House

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4 of 5 stars
redsamp11   2 contributions
redsamp11
Jun 12, 2009 | Trip type: Family

Great hotel with a friendly staff that is conveniently located within walking distance of all the major sites. Extremely close to the Vatican and St. Peter's. Room was spotlessly clean! Would highly recommend

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since June 12, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from jessicaottonello, Customer Care Specialist
(Management representative)
Jun 16, 2009
Dear Si/Madame,

I am pleased to hear that you are keeping a nice memory of your stay with us and I would like to thank you for taking the time to write about it!

Best Regards

Jessica Ottonello
Customer Care Specialist
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates ABS:HotelCheckRates-d229991?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $236 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Best Western Hotel Spring House Also Known As

  • Best Western Hotel Spring
  • Best Western Rome
  • Rome Best Western
Address: Via Mocenigo, 7, 00192 Rome, Italy