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Best Western Hotel Spring House: Traveler Reviews


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91% Recommend
4.0 of 5 stars 411 reviews
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By trip type
All (411)
[ Date ] [ Rating ]
Lovely Hotel, Fantastic Location ......

Best Western Hotel Spring House

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5 of 5 stars
Jules094   14 contributions
Manchester, United Kingdom
Jun 7, 2009 | Trip type: Couples
1/1 found this review helpful

We stayed here for 5 nights to see the Champions League football and also to sight see, it was a last minute choice as our original trip had been cancelled by the company we booked through... We are so glad it was because this hotel was brilliant .. It is in a fantastic location for anyone who wants to be near the vatican... It is also close to the Metro so that makes getting everywhere in Rome easy. Hotel arranged our transport to and from the airport. We arrived very late in the evening but this was no trouble for the hotel. Breakfast had a great selection, Bennie was always happy to help. Sergio too was always really friendly in the bar and glad to help... We styayed in Romm 105 a double superior and it was great. Great kebab shop across the road for a late night snack... Rome was a amazing place and all the people were really friendly.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since January 07, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from jessicaottonello, Customer Care Specialist
(Management representative)
Jun 16, 2009
Dear Sir/Madame,

First of all thank you for your review!

It is very important for us that you had a positive perception of our service, since we work very hard to create the right atmosphere for the perfect vacation.
I am pleased to know that despite the result of the Final you are keeping a nice memory of your break in Rome at the BW Spring House.

All the best!

Jessica Ottonello
Customer Care Specialist
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $236 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Wonderful place

Best Western Hotel Spring House

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5 of 5 stars
travel1188   1 contribution
Ohio
Jun 4, 2009 | Trip type: Friends getaway

The hotel was great! The staff was so helpful and really made our stay in Roma the best possible. Once we learned how to get to the hotel it was very easy, but originally it was a little hard to find. The location truly cannot be beat. 5 minutes to Cipro station and 5 minutes to the Vatican! Highly recommended!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since June 04, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from jessicaottonello, Customer Care Specialist
(Management representative)
Jun 16, 2009
Dear Guest,

Thank you for gving us such a nice feedback!
We work very hard to ensure our Guests the best experience in Rome and when that happens we feel so good! ;)
Thank you again and have a great day!

Best Regards

Jessica Ottonello
Customer Care Specialist
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $236 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Wonderful staff and sooooo close to the Vatican!!! - A Catholics dream!

Best Western Hotel Spring House

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5 of 5 stars
ConradsHelper   1 contribution
Los Angeles
Jun 2, 2009 | Trip type: Couples

I loved this hotel! The folks working at the front desk were so friendly and courteous. They helped us with directions and good food spots - always very nice. The rooms were modern and very comfortable and clean. The morning breakfast was out of this world! They had delicious items to choose from and very friendly service.

The best part was the location for my wife and me. It is extremely close to the back wall of the Vatican - by the way that is where the entrance to the Vatican Museum is. It is an easy 10 minute walk to the front of the Vatican. My wife and I were mostly interested to going to the Vatican every day - so for us it was perfect! Close to nice food places and the metro.

I would stay there every time I went to Rome!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since June 02, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from jessicaottonello, Customer Care Specialist
(Management representative)
Jun 3, 2009
Dear Sir,

Thank you very much for all that you have said.
I would like to tell you that it makes us feel so good knowing that you came back home carrying this positive experience regarding The BW Spring House.
I hope to see you again in another occasion!

All the best!

Jessica Ottonello
Customer Care Specialist
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $236 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great stay near the Vatican & Metro

Best Western Hotel Spring House

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5 of 5 stars
handriv   1 contribution
New Jersey
Jun 1, 2009 | Trip type: Couples

We arrived 10AM on a Friday too early for check in, the hotel staff was very helpful they held our bags and gave us a map & directions and we set out on our own to see rome. The breakfast is excelent and plentiful the staff is wonderful. We were amazed at how close we were to the Vatican Museum 1 block and up the stairs a 5 min walk. the Metro is equally convenient, The area surrounding the Hotel is safe we often came back after site seeing on our own at midnight. Mass at the Vatican with the Pope was amazing we walked over at 8:30 with no ticket and waited in line which moved amazingly fast we walked right in. I will warn you the mass is 2 hours long. St Peters was breath taking all lit up. I would recommend this hotel to anyone interested in touring rome on their own, the staff, location and the Value exceeded our expectations.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 01, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from jessicaottonello, Customer Care Specialist
(Management representative)
Jun 3, 2009
Dear Guest,

You cannot imagine how pleased I am after reading that we have exceeded your expectations, this is the best reward for us because it means that our job has been perfect over all aspects!

Thank you very much for taking the time and I hope to see you again!

Best Regards

Jessica Ottonello
Customer Care Specialist
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $236 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Close to Vatican Museum

Best Western Hotel Spring House

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4 of 5 stars
travel4value   6 contributions
Cypress CA
May 29, 2009 | Trip type: Couples

The Hotel was what they said it was. It met all of our needs as far as price, cleanliness, and location. It is a 2 minute walk to the Vatican Museum, about 5 minutes from the Cisco Metro station. We enjoyed the free American Style Breakfast. The room ample size, Bathroom was a little small but workable.
There is a wonderful mexican restaurant across the street.
You can get to the hotel without a Taxi by taking the train to the Tremini station, and transferring to the A line to the Cisco station. aloow about 30-45 minutes.

The neighborhood feels safe, although you will find that much of Rome is litterd and covered with graffitti. Once you get past that, and get into the sites, you will enjoy it. If you are looking for a good value hotel for a home base on your trip, this is a nice place.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since May 29, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from jessicaottonello, Customer Care Specialist
(Management representative)
Jun 3, 2009
Dear Guest,

Thank you for writing about us.
I am happy that you spend a great holiday in our hotel!
I would like just to precise for those who are not familiar with Rome, that the closed metro to our hotel is called Cipro ;)

Thank you again for your time and have a great day!

Best Regards

Jessica Ottonello
Customer Care Specialist
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $236 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Best Western Hotel Spring House Also Known As

  • Best Western Hotel Spring
  • Best Western Rome
  • Rome Best Western
Address: Via Mocenigo, 7, 00192 Rome, Italy