This is a 5 star hotel in every way. My husband and I had the wonderful experience of being guests at the Crowne Plaza Rome-St. Peter's for two evenings this May. From the moment we walked into the lobby; we knew we had made the correct choice in a hotel. Besides having an immaculately clean, spacious, tastefully appointed and comfortable room -- the grounds are just beautiful groomed. The staff was helpful and eager to suggest places of interest and things to do while in Rome. The hotel provides a free shuttle service that runs back and forth to town several times a day. What we saved in taxi fares we able to to extend as a tip to the shuttle driver, who was genuinely appreciative to receive. ( We have found in past at other hotels; drivers acted as if they hated people -- they could not smile or speak to the guests.) Not that way at the Crowne Plaza !
As for Front Office staff - they are just the best. I want to especially make mention of Simonetta Bogudi. This woman is amazing, when I first met her -- she had been busy filling guests requests and reservations. When it was my turn --- she greeted me in a very professional and kind manner. Which would be difficult for many other hotel front staff -- the three guests before me in line were rude and very demanding. She did not let them affect her -- you would have thought I was her first guest that day. She was so calm and greeted me with kindess and respect. The Crowne Plaza will be our only choice hotel in the future; and meeting Simonetta played a hugh factor in that decision. We were so impressed that we will be returning for five evenings this month; and back again mid November for about week. Everyone was so kind, we are looking forward to our next stay. The Crowne Plaza will have our business forever !! We have recommended your hotel to others and a couple we told about you just ended a weekend stay on May 22. They thanked us and said if they ever find themselves in Rome again -- you will be their hotel also. Keep up the great job ! Sincerely, Gwyndalyn Cinaglia, from Crisfield, Maryland, USA
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