We returned yesterday after a week in Rome in the Gallia Hotel.
The location of the hotel is excellent. You are within walking distance to everything, taxi drivers know it (rather they know St. Maria Maggiore) and there are bus and metro stations very near.
The rooms vary between tiny and ok. The baths are newly done and clean. The towels had some gray stains-probably from being tied up or left outside? but they were nice and big though.
The maid and the girls serving breakfast were very nice.
Breakfast: was quite limited and quite bad (only one kind of bread, one of cheese, cold hard eggs, one salt shaker (!), bruised or old fruits.
The last three days of our stay brekie was served on the roof. First day was sunny and nice, second was raining, third was awfully cold and windy – but if you wanted breakfast you had to defy the elements !!! no alternatives.
Reception: As I said above the second breakfast-on-the-roof day was rainy. However no one from the reception bothered to a) come up and check or sent someone to check and b) help the poor hapless serving girl with the umbrellas. Thankfully the guests helped and managed after many tries and lots of dust to open them.
And this kind of behaviour was what the reception guys or the “principi” as we called them offered all the time: Arrogance. With the exception of one small young night guy – he was quite friendly.
Television: had a few local channels, not very good reception and it was about 3 inches big.
No room Service, only one bar where you could have a drink. That is if one of the principe would bother to get the key or serve you.
Newspapers: all in Italian
No maps or info available except from the advertisements.
All in all this is definitely not a four star. We can discuss if it is 3 or 2.