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“Perfect location” 5 of 5 stars
Review of The Inn At The Spanish Steps- Small Luxury Hotel

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The Inn At The Spanish Steps- Small Luxury Hotel
5.0 of 5 Hotel   |   Via Dei Condotti 85, 00187 Rome, Italy (Campo Marzio)   |  
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Ranked #90 of 1,267 hotels in Rome
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Perfect location”
5 of 5 stars Reviewed November 12, 2012

My husband and I stayed at the Inn for 2 nights before our cruise to Egypt and loved it! The staff was wonderful and our room was amazing! When we arrived from our overnight flight we were taken to the roof top lounge for a free brunch while our luggage was being delivered to our room. We hope to visit Rome again for a longer visit and I wouldn't think of staying anywhere but the Inn!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia80, Guest Relations Manager at The Inn At The Spanish Steps- Small Luxury Hotel, responded to this review, November 21, 2012
Dear Guest,
We thank you very much for you nice review! We are so glad to hear that you enjoyed your stay with us and we look forward to welcoming you again to our Inn at the Spanish Steps in the next future.
Best regards.
Flavia Latini
flavia.latini@thegoodnightcompany.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cape Town, South Africa
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 7, 2012

Wow, this charming small and simply luxurious hotel is superb!
On arrival for a one night stay as our last stop after 3 weeks in Italy and before heading home, we were warmly welcomed by Franco at reception and were informed that we'd been upgraded from a superior room to a suite, and none other than the Spanish Steps Suite. We were thrilled and so appreciative.
The hotel is perfectly situated right on the corner of Via Dei Condotti, the luxury brands shopping street, and the Spanish Steps and it is right next to the famous Cafe Greco. It is within walking distance to the Pantheon, Piazza Navona and the Colusseum and the shopping street Via Corso and a stones throw from other main sites.
Our suite, part of a 4 suite private area on the top floor, enjoyed its own lounge area and a private roof top terrace where breakfast was served. These 4 suites had their own butler/service staff and the breakfast was outstanding, a varied buffet with beautifully presented cold dishes, a selection of hot and cold drinks and a variety of gluten free options as Id written ahead with a request..
Our room was superb, spacious, well decorated and modernly furnished, with a fabulous comfortable bed and a beautiful large black and white marble bathroom including double basins and a bath and shower. The piece de resistance of the suite was the wide window opening onto the spectacular view that was the Spanish Steps, priceless!
The Inn offers a wonderful small buffet of canapes, cold cuts and snacks between 5 and 8pm at no charge as one has a cocktail or a drink on the roof terrace before heading out for the evening. Such a lovely touch. Tsfrs to the airport, station etc can easily be arranged.
We absolutely loved our brief stay in The Inn and appreciated Franco and Karinas warm hospitality. We wouldnt hesitate to recommend this little gem and we cant wait to return.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia80, Guest Relations Manager at The Inn At The Spanish Steps- Small Luxury Hotel, responded to this review, November 9, 2012
Dear Guest,
On behalf of Franco, Karina and all the Staff, I thank you very much for your great and detailed review. This is what we love to hear from our Guests!
We all look forward to welcoming you again to our Inn at the Spanish Steps and send you our warmest regards.
Flavia Latini
flavia.latini@thegoodnightcompany.com
Report response as inappropriate
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Sydney, Australia
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 7, 2012

I tried to book a reservation in April using my Amex card but received no confirmation. I followed up requesting confirmation or cancellation if confirmation not received by a specified date. I subsequently changed my itinerary and travelled to Paris instead. The hotel has produced a string of fake emails to Amex to justify a no show charge which i have disputed, including fake copies of emails purporting to come from me acknowledging acceptance of the cancellation policy and asking for a "nice room". I have reported the matter further to Amex fraud for further investigation.

Stayed August 2012, traveled with friends
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia80, Guest Relations Manager at The Inn At The Spanish Steps- Small Luxury Hotel, responded to this review, November 19, 2012
Dear Guest,
Please note that we are not accustomed to fraud our Clients and what you mention in your comment is very serious. We have already contacted TripAdvisor in order to take all the necessary measured in defense of our property.
Best regards.
Flavia Latini
flavia.latini@thegoodnightcompany.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario Canada
Top Contributor
82 reviews 82 reviews
32 hotel reviews
Reviews in 38 cities Reviews in 38 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 31, 2012

I loved the fact that this hotel is small and so charming. the minute you walk inside you are escaping the crowds that are ever present in this area. Fanchesca and Karina were very welcoming and always so very helpful with dinner reservations travel arrangements etc.the rooms have been updated small but lovely. Beautiful large bathroom, curtains that block the light plasma tv had everything I needed. Wi Fi not free which I hate! why is it the Holiday Inn has free wifi but pricey hotels dont!? this is my only complaint
This is not a large modern hotel if you want that go to the Westin.It is a charming romantic European inn. The terrace is beautiful and a great spot for free appetizers or breakfast which had a large selection for 15 euros all you can eat.I walked to the Vatican and the coleseum about a half hour walk. Via Al Corsa takes you close to all the major attractions.very busy in this area so if you are looking for quiet deserted steets dont stay here. I loved it and would recommend it to anyone.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia80, Guest Relations Manager at The Inn At The Spanish Steps- Small Luxury Hotel, responded to this review, November 9, 2012
Dear Guest,
Many thanks for having posted your nice review.
We are glad to know that you enjoyed your stay with us and hope to welcoming you in the next future.
Many thanks again and best regards.
Flavia Latini
flavia.latini@thegoodnightcompany.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 26, 2012 via mobile

If you are looking for a huge all the same five stars hotel that is not your place but if you are instead looking for a top located ,small and charming luxury hotel you should not miss it.The location can not be beated on via condotti just a step from the Spanish steps ,our room was facing the square and was a real room with the view.Top service and staff always available and willing to help us .

  • Stayed October 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia80, Guest Relations Manager at The Inn At The Spanish Steps- Small Luxury Hotel, responded to this review, October 29, 2012
Dear Guest,
Thank you very much for your nice review! We are sure that it will be very helpful for other TripAdvisor travellers!
We are so proud to hear that you had a great time at the Inn at the Spanish Steps and we hope you will come again to Rome in the next future!
Kind regards,
Flavia Latini
flavia.latini@thegoodnightcompany.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 24, 2012 via mobile

We stopped in Rome for three nights before reaching our family in Tuscany, where we rented a villa, and stayed at the Inn at the Spanish Steps. Our travel agent booked for us a family room, two rooms connecting but totally independent each other thanks to a corridor which separates the two rooms from the rest of the floor. We were travelling with our sons and they got a twin bedded room while our bed was king size. Rooms decor was very nice and bathrooms were spacious and well equipped. Breakfast is served on the roof top terrace which is a gem. We much enjoyed our stay at the Inn.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia80, Guest Relations Manager at The Inn At The Spanish Steps- Small Luxury Hotel, responded to this review, October 29, 2012
Dear Guest,
Many thanks for the time that you spent to post your review on TripAdvisor!
We are so proud to hear that you had a lovely experience at our Inn at the Spanish Steps and we hope you will choose our property again in the future.
With our best regards,
Flavia Latini
flavia.latini@thegoodnightcompany.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Inn At The Spanish Steps- Small Luxury Hotel

Address: Via Dei Condotti 85, 00187 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome > Campo Marzio , Trevi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#41 Luxury Hotel in Rome
#73 Romantic Hotel in Rome
#138 Family Hotel in Rome
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Inn At The Spanish Steps- Small Luxury Hotel 5*
Official Description (provided by the hotel):
The Inn at the Spanish Steps is one of Rome's best-kept secrets: a luxury guest house, uniquely located on Rome's famed shopping street beside the historic coffee-house, founded in 1760. Listed as a national monument, our building was a stately home in the 1800's and is now fully renovated with air conditioning and modern comforts. Quiet and exclusive, it retains the flavor of that era with its period decor. Several rooms have fireplaces and frescoed ceilings. We cater to a distinguished clientele. ... more   less 
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Also Known As:
Inn At The Spanish Steps Hotel Rome
Inn At Spanish Steps
Inn Spanish Steps

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