When we arrived they gave us directions to takea bus, then the metro, then another bus, and then a 10 minute walk to get to the hotel! The airport shuttle only is to one airport and we flew from London via Ryan air and it lands at a different airport.
They gave us information when we arrived about train & bus service - an hour after waiting at the train station we learn it is a holiday & no train service. No explanation why the hotel did not tell us it was a holiday they day we arrived and that trains were not running and bus service was limited. Very frustrating first day.
The restaurant service was impossibly slow as they catered to a wedding party and ignored us. Food was tasteless.
The hotel definitely needs TLC, reasonably clean but beds were like rocks.
The destination requires you to work at going into town as they only make 4 trips a day to Cornelia station - 2 in the morning, and 2 at night. Definitely not at request.
They only want you to use their taxi reference, and there are less expensive cabs.
There is a supermarket 10 minutes away and you can get water, pizza, fish, water, beer, ice cream etc there.
The hotel is located a ten minute walk from the bus stop, and the hotel is at the peak of fairly steep driveway which for some might be a problem.
Not negotiable - we asked for some consideration due to the lack of airport shuttle, and other misunderstandings but the staff there do not seem inclined to finding solutions to make tourists happy before they leave. I guess there are enough tourists who don't do research.
The location is not way out of town though, it is only a short bus ride or short taxi ride into old Rome.
This is not a four star hotel for service, or accomodation. We would not recommend it.
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