A friend and I spent 5 nights at the Sheraton Roma for her retirement celebration. We were very impressed with the hotel and the staff. The rooms were spacious, very clean, and quite. The bathroom was large and very nice. The staff was friendly, helpful, and professional. They made us feel very welcome. We were on the Club Level and enjoyed the Club Lounge and the adjoining outside patio. It was so relaxing to return to the hotel after a busy day of sightseeing. Other reviews mention the hotel’s location. I liked being away from the city center and the peacefulness of the surrounding. The shuttle bus takes you to the city and the airport for a couple of euros. We took several Apian Way tours while staying at the Roma and they picked us up at the hotel which made things very convenient.

Overall, it was a great vacation and we felt that the staff really stepped up their hospitality to make this a special occasion.

Two couples in retirement stayed here in May 2009. Could not afford the club class floors.
Rooms were of good size and comfort but were tatty and not serviced. Smell of smoke within them . Rooms were a long distance from the lobby.Pool not open.

Breakfast cost for a continental breakfast was very high. Food of average quality.

Attitude of reception staff was at best lackadaisical and at worst hostile/aggresive.

Sheraton Roma is a beautifully crafted hotel. The location is at the business centre of the city. The Hotel & Conference Centre too was well equippent and the overall experience was good!!

I am late in writing this review, I know.
The hotel is a very busy conference hotel, no charme, but very convenient as not far from Fiumicino airport.
I would recomend this hotel for the location.
The service is nothing special, particularly in the breakfast restaurant.
If you want to have troubles, ask for a cappucino.... The waiter will look at you like if you are coming from a different planet !!!!!!!!!!