Literally just back from a week away, we stayed 3 nights in Paris and last 4 nights in Hotel Hiberia, Roma.
My 1st impression on the hotel was great. Great location, nice bathroom, lovely comfy bed. Room was a little small but that was to be expected.
After the 1st night, myself and my partner woke up to what seemed to be "red marks" all over our legs, chest, arms. We thought it was due to walking all around Rome the previous day, so thought nothing of it. We have come to the conclusion after many days of irritating, painful marks that there were bed bugs in our bed.
We received 1 set of clean towels in 4 nights. Recpetion asked what time we would be leaving so our room could be cleaned on the 2nd day, we hurried out and returned to a "do not disturb" sign on our door (which we never had in the room so therefore could never use) and our room not cleaned/beds made.
The breakfast was ok, plenty to eat. As I mentioned, the location is perfect but I will not be returning to stay in that hotel again. I regularly go to Rome and stayed there as a friend had recommened it.
Oh becareful, on arrival, there was pringles, packets of nuts and wafer bars on the table. We presumed this was a lovely gesture, we were billed for them when we left!!!! We never used the mini bar, couldn't believe it,
Overall, great location - dreadful service/bed!
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Center
- Add Photo
- Add Video

