We stayed at this hotel from 10/16-10/18/13 and it was by far the WORST hotel we have been in a number of years! Mold in the tub is at least 1/2 inch thick in the corners and moldy along almost all the caulking in the bathroom.... In addition, black mold coming out of vents for heating/cooling. When we asked for another room, hotel staff was rude and we were told the hotel was booked solid, so no new room. Then, the hotel has the audacity to charge 9 Euro per 24 hours for WIFI, hmm.... Bad moldy/dingy smell in room when you enter. Staff rude and freq passes the buck. I went down to front desk to ask about safe and front desk staff tells me there are instructions on the front of the safe ( FYI, I CAN READ) and NO instructions on or anywhere near safe, then front desk give me WRONG instructions, have to wait FOREVER.... OR NEVER, for someone to respond and end up figuring it out on my own to lock the safe. Breakfast staff rude, overworked, and even dangerous.... broken glass left by a "wait" staff for 5 minutes under juice machines for "cleaning" staff to clean up so that no less than 3 elderly guests slipped on broken glass.... hope no broken hips for this hotel! WOULD NOT RECOMMEND! So many nicer hotels throughout our stay in Italy with same "4 star" rating..... DEFINITELY NOT 4 STAR, MAYBE 1.
- Official Description (provided by the hotel):
- The Cicerone hotel is a large, bright, modern building perfectly inserted in the nineteenth century architectural style of the Prati district. In spite of its large size the hotel is very warm and welcoming providing a very comfortable environment for guests. Communal areas are filled with elegant sofas and all those small touches usually found in smaller boutique hotels. ... more less
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- Also Known As:
- Rome Cicerone
- Cicerone Hotel Rome Italy
- Hotel Cicerone Rome