Since I was paying top dollar for this hotel, I did not expect to have any complaints. Our room was small and the view was of windows to other rooms. We left a daily tip which disappeared before the room was cleaned (we forgot something and went back 5 min. later, tip-gone-room -not touched). A continental breakfast-27 euros, want eggs, make it 35. I don't go on vacation to skimp, but really! Papers that fell under the desk stayed. Hotel said it was sound-proof, until housekeeping starts slamming doors! Location was good, AC worked that's it.