we spent 5 nights there leaving on sat june 8 Thursday early morning I was awakened by what I thought was someone moving around in our room but I was not sure if it might have been in hallway
I jumped up out of bed and there was no one in the room, but I did not check the small entrance hall inside our room and the door was closed to this vestibule where they have a closet and also the safe however we had nothing in the safe and anyway I had in my half sleep even forgotten we had this vestibule
later on Thursday I went out for coffee and found our entrance door open. I reported to front desk and they checked and found report that security at 3 am saw the door openand closed it
I asked the clerk then how come the door was open if it had been closed
he said that maybe they closed it lightly so as not to disturb us which really was rather stupid
we have emailed the manager and after 2 days no reply. we emailed concierge asking for reply and all they said was they forwarded our mail to mgr
no one has even apologized for this incident
they have no inside chain nor bolt which could give one more security and apparently no cameras in the hallway right now we feel very very lucky we got out of that hotel without being harmed or robbed my wife wears all her jewelry but takes it off at night and leaves it on night table which probably is not good idea but were lucky it was not in safe as we surmise whoever tried to rob us was knew we had the vestibule with the safe inside the close and when they got inside they saw the safe door open with notihing in it and at that time heardme get out of bed so they ran out.
- Official Description (provided by the hotel):
- A jewel of elegance in the heart of the city, recently restored from a palace dating from 1890 and walking distance from the Spanish Steps and the Via Veneto area. ... more less
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- Also Known As:
- Splendide Royal Hotel Rome
- Splendide Royal Rome