We had a "National Lamppon" experience with the Hotel Diplomatic. After a long drive from Sorrento, and circling around the hotel/Rome trying to find a place to park to check in, we finally got into the hotel only to find out that they gave our room away because we got there after 12 noon and it was their "high season". We were furious with this and tried to reason with the manager, but he just kept saying "it's the high season" and to "look at our contract/voucher" (which we did 10000 times and it said nothing about giving the room away).. However, he was helpful and put us up in their sister hotel, Hotel Caprice, which was on the other side of the river near the Spanish Steps.
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