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“Excellent service, elegant with amazing roof terrace” 4 of 5 stars
Review of Sofitel Rome Villa Borghese

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Sofitel Rome Villa Borghese
5.0 of 5 Hotel   |   Via Lombardia 47, 00187 Rome, Italy   |  
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Ranked #55 of 1,267 hotels in Rome
Blandford Forum, United Kingdom
Top Contributor
87 reviews 87 reviews
23 hotel reviews
Reviews in 42 cities Reviews in 42 cities
49 helpful votes 49 helpful votes
“Excellent service, elegant with amazing roof terrace”
4 of 5 stars Reviewed March 19, 2013

Conveniently located near the Villa Borghese gardens and near Spanish Steps, Trevi Fountain.
Fantastic views from the seventh floor bar and terrace overlooking St Peter's and the Vatican. Charming, helpful staff. Delicious breakfast with attentive, pleasant service. Thoroughly enjoyed complementary Champagne and lovely nibbles on our first night - a lovely start.
The most amazing bed!
Only gripe was that very little storage in our room for clothes - just three small drawers and very small wardrobe.
High end hotel and was quite expensive.

Room Tip: Ask for one with good storage
See more room tips
  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_Rome, Manager at Sofitel Rome Villa Borghese, responded to this review, March 20, 2013
Dear Guest,

I am glad to hear that you have had an enjoyable experience at Sofitel Rome Villa Borghese.

Our daily main concern is to look after our guests offering them our undivided attention. I can tell that we have reached our aim.

I am glad to hear that once again Sofitel Luxury Hotels has achieved its goal in taking you to sleep like onto fluffy clouds. MyBed is truly unique. Did you know that you can purchase it online for your home?

Please rest assured I will discuss the wardrobe issue with the Engineering Director to avoid future occurence.

Once again I am thankful to your comments and look forward to welcoming you back.

Best regards,

Laurent Hudry
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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English first
Chicago, Illinois
Top Contributor
140 reviews 140 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
570 helpful votes 570 helpful votes
5 of 5 stars Reviewed March 18, 2013

While in Rome to deliver a lecture I visited the hotel with my wife and 5 daughters before school went back in session and we had a great time!

The hotel is conveniently located 10 minutes walk from the Spanish Steps and less than 2 blocks from Via Veneto, Metro stop and other sights. Additionally as it situated on a hill and from the roof you have a fantastic panorama view of the city center. The roof top suites we cannot say enough good things about. Also there is an outdoor restaurant / bar where they can open up the roof and remove the walls transforming it into an open outdoor experience; we just loved this top floor restaurant and bar!

The hotel is situated in a great central location and the fact that it’s on a hill adds to the marvelous upper floor views, within a few minutes stroll you are downtown. The hotel is also just a short walk from the “Gelleria Borghese” which was just spectacular! Amazing paintings and my favorite, sculptures by Bernini and others. Probably the best sculpture gallery in Rome.

The suites have beautiful terraces’ with great views, and the deluxe rooms were great.

It was also our wedding anniversary and therefore we wanted this trip to be very special and the hotel did not let us down.

The hotel service levels, from all manner of the hotel team, were exceptional, helping to book tickets and tours to having computers to use in the hotel lobby.

One evening when the girls were out doing a tour we decided to use the rooftop terrace restaurant, which we later found out had just been voted the best rooftop terrace in Europe. We both chose the 7 course extravaganza which was exquisite. The chef would pop out occasionally and discuss the food and the background to his training which was very interesting.

All in all a wonderful experience in this hotel and we would have no hesitation in returning r recommending to anyone.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_Rome, Manager at Sofitel Rome Villa Borghese, responded to this review, March 20, 2013
Dear Guest,

I love to read such positive feedbacks about Sofitel Rome Villa Borghese and I am thankful to your kind words.

I am pleased to confirm you that the Hotel is the Winner of the 2012 World Luxury Hotel Awards as best « Luxury Romantic Hotel » in Italy

The Executive Chef and I were very proud to hear that you have had a great food experience at our restaurant La Terrasse Cuisine & Lounge.

I also thank you for pointing out our high standard of services in all areas of the hotel. We genuinely look after our guests. We work with passion.

We then look forward to your next visit to Sofitel Rome Villa Borghese, why not next year in occasion of your wedding anniversary!

Kind regards,

Laurent Hudry
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kirkland, WA
Top Contributor
60 reviews 60 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 17, 2013

I was lucky enough to spend a week here for work. It is nicely located within walking distance of so much to see and do in Rome - the Spanish Steps, Via Veneto, Trevi Fountain. Since i was in meetings all day, being able to do a few things in the evening was important. I enjoyed the breakfast each morning and looked forward to my double espresso with steamed milk each day. The service is very good and the staff very friendly. Wonderful place!

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_Rome, Manager at Sofitel Rome Villa Borghese, responded to this review, March 20, 2013
Dear Guest,

I was truly glad to hear about your great experience at Sofitel Rome Villa Borghese.

Indeed we are centrally located yet on the quiet Via Lombardia street which is an asset after a busy day of business or shopping in Rome.

Service wise we try our utmost to indulge all of our guests as we have a passion for them.

The Executive Chef felt really proud when hearing that you have had such an enjoyable breakfast experience at our restaurant as he uses only the freshiest products on the market.

We then look forward to your next visit.

Best regards,

Laurent Hudry
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 17, 2013

Great bed. Nice bathroom. Best service -all departments. They will always give you the feeling they have done the best for you!
The room was quite small, not enough place for suitcases. The gym was not really a gym but a symbolic room.
The location is perfect. In the center but nice and quite. Id you jog, you can enjoy the huge park of Villa Borgese :)
Defiantly come back

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_Rome, Manager at Sofitel Rome Villa Borghese, responded to this review, March 20, 2013
Dear Guest,

The team and I felt very proud while reading your extremely positive feedback. We were truly glad to provide you with our high level of services.

We love to indulge all of our guests and we do it in a genuine way.

I am glad to hear that once again Sofitel Luxury Hotels has achieved its goal in taking you to sleep like onto fluffy clouds. MyBed is truly unique. Did you know that you can purchase it online for your home?

We all look forward to welcoming you back soon.

Best regards.

Laurent Hudry
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2013

Excellent pick. I had never stayed in this hotel before but I will certainly return. The staff was friendly, unpretentious and incredibly helpful. Staff recommendations regarding restaurants were perfectly suited to our needs. The breakfast was excellent. Excellent experience.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_Rome, Manager at Sofitel Rome Villa Borghese, responded to this review, March 14, 2013
Dear Guest,

We are delighted to hear that you had a wonderful stay with us at Sofitel Rome Villa Borghese.

We have a passion for all of our guests and cannot help indulging them. Our utmost reward is to hear our guests satisfaction. This is the reason why my team and I were so happy to read your kind words.

They work exceptionally hard to make sure that every guest feels special.

Thank you so much for staying with us.

We hope to see you in near future.

Sincerely,

Laurent Hudry
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
55 reviews 55 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 12, 2013

The welcoming staff at this 5 star hotel couldn't have been more helpful .
Nothing was evera problem . The room was lovely and room service promt , delicious and always with a smile . I couldn't recommend more highly . I will definitely return and happily recommend to all .

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_Rome, Manager at Sofitel Rome Villa Borghese, responded to this review, March 13, 2013
Dear Guest,

I thank you for praising Sofitel Rome Villa Borghese! It is always a pleasure to hear how happy are our guests when they stay with us.

We put a lot into satisfying all of our guests and we do it in a genuine way.

We then look forward to welcoming you.

Laurent Hudry
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 9, 2013

We were initially contemplating about our stay at this hotel because we find it a bit overpriced compared to the other choices but we decided to give it a try in view of it's accolades on the media and Conde Nast. What truly impressed us at our stay was the service of Mr. Agostino, at the Concierge. He is the best concierge we have ever met, he was very concerned about the well-being of his guests and he gave us the best recommendations and helped us with tour arrangements at the most reasonable prices he could find for us. Knowing that we had limited time in Rome, he helped us arrange everything he possibly could to make the best out of our stay. He is truly an asset to the hotel. We had dinner at the restaurant on the rooftop and were equally impressed by the food and service. The breakfast spread was great and the room was new, modern and comfortable. The bed was top-notch for sweet slumber.

We wished that the room was more spaciousand think it would be better if the wifi we paid for would allow multiple gadgets to log in instead of just one. The hotel had a good location within walking distance to most key sights, but because the street at the main entrance of the hotel was one way lane, so most of the taxis dropped us at the main road so we had to walk in from the main road which was just a few metres, not a problem unless it was raining. Overall a great stay and we must commend that as this is our honeymoon, the hotel truly touched our hearts by sending chocolates, strawberries and sparkling wine to our room with a handwritten card to send us their sweet regards. It was really thoughtful and it was the only hotel who went the extra mile to make us feel special throughout our trip in Europe.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel_Rome, Manager at Sofitel Rome Villa Borghese, responded to this review, March 11, 2013
Dear Guest,

It is so pleasant to read such positive feedbacks as yours. Thank you!

As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words which are a true encouragement for the whole team.

I thank you for mentioning Agostino in your feedback. It is extremely rewarding for the team to get such gratitude from our guests.

The Executive Chef was also grateful to your praise regarding dinner. Indeed he only serves the freshiest seasonal products on the market.

We all look forward to welcoming you back soon.

Best regards,

Laurent Hudry
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sofitel Rome Villa Borghese

Address: Via Lombardia 47, 00187 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites
Hotel Style:
#23 Luxury Hotel in Rome
#25 Family Hotel in Rome
#34 Business Hotel in Rome
#53 Romantic Hotel in Rome
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Rome Villa Borghese 5*
Official Description (provided by the hotel):
A 19th-century palace on a quiest street, minutes from mythical sites and lively neighborhoods. Sofitel Roma is a five-star Rome hotel in the vibrant heart of the "Eternal City" - between Via Veneto, the Spanish Steps, and overlooking the Villa Borghese gardens. It offers 104 elegant guest rooms, including 4 suites with private terraces and balcony, as well as three luxurious meeting rooms. Start the day with an energizing selection of French and Italian specialties at the elegant Restaurant "Le 49".Enjoy delightful drinks and divine Mediterranean cuisine at the splendorous rooftop restaurant "La Terrasse Cuisine & Lounge". French-style living and devoted personalized service à l'italienne. Treat yourself to this central Rome hotel - equally suitable for business trips and cultural travel experiences. ... more   less 
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Also Known As:
Sofitel Roma Villa Borghese Hotel Rome
Sofitel Hotel Rome
Sofitel Hotel Roma
Sofitel Rome
Rome Sofitel

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