We just returned from Rome we were to stay 4 nights at the Boscolo. We only stayed 2 and would have moved the first night if the Flora had been available. Went to get a drink in the bar the first night and once we found a person to wait on us it took him 20 min to find a glass. And he was annoyed we bothered him. This was the start, it went down from there. Everyone of the staff seemed like we were bothering them. I asked the concierge if she could get us tickets for Borghaese for the next week when we returned back to Rome. She looked at my record and said you are not staying here next week, you will have to have the Flora book that. I said but I am here now for 4 nights. Wow, they did not want to help with anything. Very modern. Everyone just Rude!! For $500.00 a night I expect 5 star service. Stay at the Flora it is amazing.
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- Also Known As:
- Boscolo Palace Roma Hotel Rome
- Boscolo Grand Palace Rome
- Hotel Boscolo Grand Palace